They are in a far more serious situation than the other two markets, owing to the lockdowns that have been taking place over the past few months.. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Kadian, Natasha, Ryan, Bryan, Donjay and Shanna were able to make your stay even more memorable. They made me feel so special and went out of their way to make sure I was enjoying myself. Dear Keneesha,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. We started to concentrate on a lot of marketing on social media. It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. Regarding Oceans expression of gratitude, James-Watts said: Its good. The refrigerator was not stocked as they said it would be. And the balcony doors are pretty soundproof. Mosquitos can be an annoyance on the patio once the sun went down. What food & drink options are available at Ocean Coral Spring Resort? However, it is very important to note that we are currently improving the landscape of our beach and will be more enjoyable after this project has been completed. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. The furniture in my junior suite was very worn. Claim your listing for free to respond to reviews, update your profile and much more. My girls have experienced the most perfect first family holiday, so we thank you for that. The staff was very professional and courteous. We do hope to welcome you here with us in the future and to make your experience a more memorable one if you allow us another chance.Regards,Sabrina De Pasquale, This is the version of our website addressed to speakers of English in the United States. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. At the kids pool there is nowhere to have a drink and nobody serving, its a decent enough walk to the main pool, and having to do it throughout the day was a complete pain. The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. The local travel agents, they represent a very important market for us. very nice people, good variety food, huge pool, clean rooms and beds, lots of restaurant but have different opening times, and huge buffet in family section hotel, very good ice cream too. Also the lazy river is a must go. Booze inventory was hit and miss. The rooms are very spacious. We are certainly disappointed that we fell . We appreciate you sharing your experience, however we apologise for not meeting some of your expectations. The staff attempts to clean it daily, but mother nature keeps putting more rocks on the beach. Shout out to the Ent. Yes, free parking is available to guests. Loved staying in the pools with my drinks. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. Ocean Coral Spring - Jamaica - Ocean Coral Spring All Inclusive Resort Ocean Coral Spring - Jamaica All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online Ocean Coral Spring Jamaica Coral Spring Jamaica All Inclusive - Trelawny, Jamaica 1 (888) 774 0040or (305) 774 0040 Book now! Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. 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Check in and check out was quick and easy. The ocean was the most beautiful Ive ever seen. There is a maintenance issue as well. S - Z. Other travel agencies in the top 20 that brought business to Ocean Coral Springs and Eden Bay resorts were Unlimited Connections, Oceanic Travel Fantasies, Expressions Travel, PNS Events and Vacations, Total Travel Services, Luxury Connections, Vacay Bookings Limited, Tour Pin Travel Agency, Trafalgar Travel, Go-Jamaica Travel, Iconic Travel and Events, Dream Destinations, Chin Yees Travel, Sandy Vacation and Tours, Seventh Heaven Jamaica Travel, Gustazos Travel, and G2 Travel. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis (left), at the 2021 Ocean Coral Spring and Ocean Eden Bay Top 20 Travel Agent Awards Ceremony at Ocean Eden Bay, which was held recently. Top room amenities include air conditioning, a flat screen TV, and a desk. Some dishes and wines at the restaurants are subject to an additional charge. We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. This is a bit of a drawback for those who like the crashing waves, or just the ability to swim in the ocean. The towel process was stupid. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). Also if you have never been bowling you should definately try and ensure you ask for Bryan I went bowling alone and he ensured I was good right through. Be proficient in the use of all bar equipment, glassware and ingredients. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Employees were top notch! Teenclub room with video games available. Pool bar took way too long to get drinks every time we went. So we used that to our advantage and went on from there.. Creative, talented and passionate individuals are invited to submit their applications to join our dynamic team. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. If they fill up, you can wait in line all over again tomorrow. nice balcony too. Everyone walked away. The check in was extremely slow. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. Listed below are our collective thoughts on the property, beach, food, etc I know some of the concerns may be first world problems, but I think it is fair for people to know what they are getting when they spend the $$$ that the Ocean Coral Spring costs. Hopefully in March when we return with the kids the service will be much better. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. ALL of the staff are so friendly. I asked for a Bahama Mama at the pool bar and she didnt know what that was. It was easy to find verse the previous reviews stating otherwise . Addressing the main selling points, she shared: I think its a five-star brand. Weve put in a lot of hard work over the years and its a great feeling. The food at OCS is very good. There was events taking place everyday on the hour! Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. Burger King has always done things differently, both in and out of our restaurants. Reservations (parks and facilities) Library and Recreation Services. Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm. Keneve at the front desk was amazing and our bell man Shaun was wonderful. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Own or manage this property? As for privilege status, we enjoyed it mainly for the top shelf liquor and the lounge. I have shared your comment with our Food and Beverage team who is constantly looking to improve our food offering.It was a pleasure hosting you, we look forward to having you back.Best Regard,Maydene Malcolm. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Ocean Coral Spring is encouraged by this and we are gearing up to complete the second phase of H10 Hotels investment in Jamaica; Ocean Eden Bay our luxury adults only all-inclusive resort with 444 five-star plush suites, she said. years. From our Fresh pasta, fresh steaks how u want them, eggs which ever way you request. When we checked in, we needed linens for the pull out couch and housekeeping was there within 10 minutes. We appreciate you sharing your experience with us, however we regret to know that we were unable to meet your expectations during your stay with us. Would the resort be my first choice? Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. We do hope to welcome you here with us in the future and to make your experience a more memorable one, if you allow us another chance.Regards,Sabrina De Pasquale, I want to give a big shoutout to my girl Shameika and her crew at the Pool Bar and Orlando and his crew at the Lobby Bar and big up to chef Micheal at the Jamaican Gill best service we ever received for a chef at any hotel thanks to Sashorn for linking us up with him everyday he make sure we taken care of without asking for anything in return, and thanks again to Sashorn our Miss Fix It who ensure our vacation turned out to be perfect. How disappointing. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. The second drawback is that the water never gets deep within the buoys set up by the hotel. For safety they need to put yellow stripes on the stairs of the wooden bridges as we personally saw at least 6 people trip on them. 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