Complaints appear to level out in 2017. AI: Just be sure to check the oil levels now and then, and keep it topped up. A fan sound will go on and off non stop effecting the power and rpm-s. I'm the MotorVerso.com AI Car Expert. statistics and reliability analysis of the 2016 Jeep Cherokee, Automatic Transmission Control Module problems, Automatic Transmission Gear Indicator problems. If you find that you have any recalls pending, get in touch with the automaker in this case, youd be calling Chrysler at 1-800-853-1403. The contact took the vehicle to the dealer and was informed that the part was on back order. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. Not safe at all. However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. appointment. For more information on how we collect and use this information, please review our Privacy Policy. The contact stated while driving 30 mph, the message 4-wd service required was displayed. At the very least, 2,000 to 3,000 miles is still acceptable. For more information on how we collect and use this information, please review our Privacy Policy. The ptu failed in my 2016 Jeep Cherokee. Please also check out the Service 4wd light is coming on. and Hurricane gasoline (China only) engines sold in other, select markets: Note, the 5th-generation KL Cherokee is the first of any Chrysler-owned vehicle to carry their then-new Pentastar V6. FCA US LLC issued the recall number W47 and began repairs on July 14, 2020. I took it to a dealer ship, and they confirmed this. Jeep made it right by correcting the problem, however, I don't understand how a company could leave it without necessary testing. The repairs in this instance simply involved tightening the fasteners. If out of warranty, the part is sold for around $30-$60 online, plus the labor. The failure mileage was approximately 157,000. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. Jeep is known for producing safe, reliable vehicles. The jeep can seize up and it can stop working. Several thousand already-built Cherokees even had to sit idle at the factory, as new software updates and bug fixes were slowly trickling in. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. I have had several electricals, computer, and sensor problems. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. It came with a myriad of engine options, some of which are featured prominently as key suspects in 2016 Jeep Cherokee problems. The problem code is c14a7-97. Ask me anything car related and see if I can help you today. I get a lot of tire issues and coolant problems with my jeep. We don't sell/share your email. The contact stated the vehicle had experienced the failure listed in NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. The vehicle was not repaired. Found recall #21-017-21 for ptu broken input spline. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. The 3rd- and 4th-generation were non-existent here. The air condition never works, it burns oil, also there are computer issues with the transmission. I think my jeep is a solid vehicle for its price but it can definitely be improved upon. The approximate failure mileage was 92,000. The problem code is C14A7-97. 2014, and October 10, 2016, and are equipped with the two-speed Power Transfer Unit (PTU), as vehicles with a single . Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. 2016 Jeep latitude. This was a shared architecture shared between Fiat and Chrysler. Good on Gas mileage as well. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. All Features. At least, we can take comfort in that not all SUVs are problematic. I have also had several front-end and brake problems. Power transfer unit (PTU) grinding at low gear. Had to sit in vehicle in breakdown lane with both feet on the brake for 45 minutes until wrecker arrived. Required fields are marked *. The Bluetooth goes off and on whenever it feels like it. Otherwise, the stock final drive ratio is 3.251:1 (V6), and 3.734:1 (inline-4). However, my VIN number was not included in those recalled by Chrysler. When traffic slowed it did not down shift allowing acceleration. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing. It has heated seats and a steering wheel. Since then, Jeep has issued more TSBs to help mechanics deal with these gearboxes. ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. Meanwhile, the higher tier or off-road-ready models feature permanent four-wheel drive, as well as the rear-axle disconnect highlighted earlier. The ptu failed in my 2016 Jeep Cherokee. As it evolved into and through the distinctively boxy 80s and 90s, Id argue that the Cherokee is the granddaddy of the sports utility vehicle. Latest; . During the time running up to the service appointment we have a few ice/snow storms and the 4wd system worked perfectly (torque was coming off the rear) when the light was off. The PTU failed in my 2016 Jeep Cherokee. Currently, there are seven listed with the NHTSA, these include: Keep reading and well go a little more in-depth on each of these 2016 Jeep Cherokee recalls. Risk of Major Repair. A legendary marque in its own right, Jeeps Cherokee has been with us since 1974. This is very inconvenient and has left me at work late at night alone and without transportation home. We use cookies to analyze & improve your experience, & to personalize content and ads. Service 4wd light came on due to bd power transfer unit. Service 4WD light came on due to bd power transfer unit. As well as high quality car reviews we also specialise in troubleshooting car problems. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. Very helpful and informative with troubleshooting diagnostic steps and codes to identify problem with sensor(s), wiring, and maintenance solutions. The contact owns 2016 Jeep Cherokee. Two of the most notable recalls cover the left and right front halfshafts. Chrysler notified owners under the recall campaign number R67 and began conducting repairs at their own expense on February 1, 2016. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! The Jeep can seize up and it can stop working. Problem with your 2016 Jeep Cherokee? White River Junction, VT, US. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. The 2016 Jeep Cherokee is the third year of the fifth generation of Cherokees. To repair the problem, the oil pressure sensor needs to be replaced. 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. Driving with a failed power transfer unit is dangerous. Next to go was the battery (400) and the brakes at over 1000 dollars. Pull over, stopped on hill. Driveline components should be expected to last longer than 60k miles without catastrophic failures. The solution was a simple software update. Check out our Jeep Cherokee overview to see the most problematic years, worst problems and most recently reported complaints with the Cherokee. This is clearly a larger issue than previously suspected and a $3500-$4000 repair for the owner. Save up to $5,478 on one of 1,595 used 2016 Jeep Cherokees in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. Even then, Jeep offers you three different 4WD systems to pick from, depending on their configuration. We don't sell/share your email. Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. Example: "Bad Brakes", "Toyota Recall", etc. I took it to a mechanic, who was unable to determine what the problem could be. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. The dealer was notified of the failure but provided no assistance. The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. This cay be caused on a daily bases. FCA has not offered any assistance on parts or labor and has said out of warrantee. Unsubscribe any time. The 2015 Jeep Cherokee has 1 problems reported for ptu failure. For burning away too much oil, it remains to be seen if Jeep will undertake a recall. Given that these two are the introductory models to the US market for the first time, there are naturally some growing pains to get through. If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. If the ptu fails to engage with the transmission, the Cherokee could lose all power while being driven. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. 2 v6 service 4wd light comes on at 63,000 miles. These connect the gearboxs sensor cluster harnesses, sending signals to the transmission. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. Ask me anything! I no longer have 4wd functionality on my car. Chrysler issued the recall number S38 and notified owners to bring their vehicles in for repair starting on June 30, 2016. Cost of replacement out of our pocket was to be $3100. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. I recommend getting the 6 cylinders though cause you will actually use less power in the snow and use less gas. But the best-case scenario, being unable to put out a fire in your car, wasnt much better. Or, theyre sometimes called the piston rings. Recall #w47 and 2ov343. The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. In all, 2016 Jeep Cherokee problems are far too substantial to ignore. Warren Stoddard II is an avid enthusiast of vintage vehicles. 2001 Jeep Grand Cherokee problems. Vehicle has never been off-roading or abused. Check out free battery charging and engine diagnostic testing while you are in store. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. Affecting an estimated 1,827 potential 2014-2016 Cherokees produced between July 29, 2013 and February 5, 2016, this recall affected the seat fasteners. Average repair cost is $3,630 at 45,400 miles. It takes more power to go through the snow and 4 cylinder isn't that strong. Example: "Bad Brakes", "Toyota Recall", etc. This problem may be covered under warranty. Many owners had to send their Cherokees to the workshop countless times. The contact owns a 2016 Jeep Cherokee. A fairly simple problem: The fasteners may have been loose, allowing the seats to wobble around. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. Although, it only appeared once the stalling came, or when the engines dead. The most common Jeep Cherokee transmission problems occur in the 2014 and 2015 models. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. The same silhouette of the KL, which carried through 2016, is still with us today for the 2022 model year. 2023 Vehicle History Inc. All Rights Reserved. Order Jeep Cherokee Repair Manual - Vehicle online today. We don't sell/share your email. So now Ive been told my alternated has ceased and needs to be replaced along with a belt at a minor cost of 1400. Vehicle history ODOMETER: 103,423KM Year 2016 Cherokee Trailhawk The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. It seems that oil in the electronics could start a fire. The warning message began the week of August 1st and I scheduled the first available service appointment. The vehicle was not repaired. Research has shown this to be a known and common issue with this vehicle. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. . The initial roll-out shouldve already been a bad omen to start with. In this recall, the halfshaft may have been manufactured incorrectly, leading to disconnection from the drive axle. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. According to data from CarComplaints.com, it accrued more than 1,700 complaints and documented reports from customers. PTU failure confirmed by Jeep service. Save up to $1,777 on one of 11 used 2016 Jeep Grand Cherokee SRTs in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my vin number was not a part of the recall so they couldn-t and would not do anything for me. It's bad enough the car generates a frightening warning that takes over the speedometer display and severely distracts - but especially when it's apparently an undiagnosable problem. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. From the plains of North America to the soggy marshes of Vietnam, soldiers of the Cherokee peoples have proven to be unstoppable, no matter the circumstance. Learn more about our writers on our about us page. We and our partners share information on your use of this website to help improve your experience. Gears are fine. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. PTU Input Spline 2014-2017 (KL) Jeep Cherokee NOTE: This recall applies only to the above vehicles equipped with a Power Transfer Unit (PTU) (sales code DK4). Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. The manufacturer was notified of the failure but offered no assistance, a dealer had yet to be notified of the failure. Overall it's a decent small-size SUV. The failure mileage was approximately 60,000. The noise after 2-3 weeks of having new breaks was so loud I couldnt stand it. For the transmission, the recalls have yet (and may never) to reach the 2016 model year. Yet, the re-tweaked software never solved the issue. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. The contact owns a 2016 Jeep Cherokee overland. 2016 Jeep Cherokee Categories You have selected Power Transfer Unit Power Transfer Unit Power Transfer Unit Service Parts Other Categories Air Conditioners & Heater Automatic Transmission Body - Sheet Metal Except Doors Brakes Clutch Conversion And Upfit Packages Cooling Differential And Drive Line Doors, Door Mirrors And Related Parts Electrical We have a team of writers working daily on common car problems. although, code is different from what is listed for #21-017-21, our vehicle was built during the time frame indicated on the recall (April 2016) and is a 75th anniversary edition Cherokee, also listed on the #21-017-21 recall. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing . 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