The Candy and Hoover machines are both integrated and are very similar in appearance. Hoover - which is part of Haier Europe -is in no way affiliated with Whirlpool. Thanks to a layer of hush gel, the new Infinity Silent Drum dampens vibrations and knocks ensuring maximum silence (10 dba reduction) and protection for your garments. Lawyers acting for a family who suffered a major house fire have raised serious concerns about the safety of a range of Hoover Candy tumble dryers. Description: This recall involves Hoover WindTunnel T-Series Bagless Upright vacuum cleaners with the cord rewind feature. 67679, Consumer, competition and financial services claims, Serious fire safety concerns raised about Hoover Candy tumble dryers, instructions how to enable JavaScript in your web browser, South Staffordshire PLC/South Staffs Water/Cambridge Water data breach claim, Fracking and fossil fuel extraction claims, Judicial review and public body decision making, Employment law claims and disputes overview, International corporate corruption and espionage, International corruption and whistleblowing, Recent medical negligence success stories, Asbestos and industrial diseases overview, Recent asbestos and mesothelioma settlements, Consumer, competition and financial services claims overview, Financial services, mis-selling and shareholder claims. The new soft lines allow to direct a more powerful airflow in the drum allowing gentle untangling of the garments and deeper air penetration for more uniform and delicate drying. Our website uses cookies. Deciding which tumble Dryer to buy is always a challenging question. The documents also include 29 detailed forensic reports that conclude that fires broke out due to suspected issues with: Bolton Trading Standards has received notifications of potential incidents involving Hoover Candy tumble dryers from the London Fire Brigade and a list of other local Trading Standards teams from around the UK including: Tyne & Wear, East Sussex, Waltham Forest, Dudley, Stirlingshire, Aberdeen, Nottinghamshire, Southampton, Lancashire, Causeway Coast & Glens, Warwickshire, Derbyshire, Leicestershire, Croydon, East Lothian, Stockton-upon-Tees, Moray, Glasgow, Inverness, Angus, Milton Keynes, Walsall, Durham and also directly from a number of concerned consumers. The Whirlpool Corporation is an American company founded in November 1911 under the name of Upton Machine Company. SC039990) | Privacy Policy, The Office for Product Safety and Standards, Nan Knows Best - produced in partnership with Beko, Done in 97 Seconds - working with Dixons Carphone, Child Injury Prevention: A European Challenge, Connecting together for a safer, smarter world - October 2016, Safety In Mind: The NonStandard Approach - April 2016, Safer By Design: Electrical Product Safety Conference - November 2015, Risk Mitigation of Lithium Batteries and Drones 2017, Improving product safety in an ever-changing world, How a Connected Home Can Be A Safer Home - April 2018. The Start Delay option gives you the choice for the best starting cycle time, according to your needs. Powered with the finest technology, the new Hoover H-DRY 500 is the extremely reliable tumble dryer that delivers outstanding results with the best efficiency in the market, while taking maximum care of environment and fibers at the same time. AEG T7DBG842R, 699Beko DHY9P56VW, 549Candy CSO H9A2TE-S, 370Hoover ND H10A2TCE-80, 510Hoover HTDBWH7A1TCE-80, 400Hisense DCGE801, 320Hisense DHGE901, 399Indesit YT M11 82 X UK, 380Indesit YT M10 71 R UK, 380Montpellier MIHP70, 509New World NWCGTD8HP, 380Sharp KD-NHH8S7GW2-EN, 369, Which? Get programmed maintenance updates to preserve your dryers reliability and good performances. The most delicate fabrics, such as wool and cashmere, will keep their natural softness and brightness, thanks to the gentle and precise motion and sophisticated temperature management system provided by the appliance. Then you need to take action - click through from the product listing for more info on what to do next. They will be invited to schedule an appointment for a free, like-for-like replacement washing machine, or a repair of their existing appliance. | SRA no. Is your Hotpoint or Indesit machine affected? The machines were loaded to 70% of their drum capacities, so they weren't full when we tested them. Leigh Day's investigations have revealed that London Fire Brigade alone between February 2009 and October 2019 attended 97 fires originating in Hoover Candy tumble dryers. Leigh Day has asked the Office of Product Safety and Standards (OPSS) to clarify the situation. Powered with the finest technology, the new Hoover H-DRY 500 is the extremely reliable tumble dryer that delivers outstanding results with the best efficiency in the market, while taking maximum care of environment and fibers at the same time. Search for your appliance Hoover takes care of your laundry and takes care of your health too. Our website uses cookies. Leigh Day solicitors have written to the national Office of Product Safety and Standards to ask if it would consider intervening to address what appears to be a lack of action to address concerns about a possible fire safety flaw with Hoover Candy tumble dryers.The family who suffered the house fire believe it was caused by a Hoover Candy Tumble Dryer (Model: DMCD1013B Condenser Tumble Dryer).Simon and Sarah Core, of Lightwater, Surrey, lost the entire contents of their home when their Hoover tumble dryer is alleged to have caught fire during a drying cycle.Three years ago, at the start of 2018, Sarah came home at 2.50pm and noticed an odd smell. It may be worth keeping your receipts in case theres a chance to claim these costs back in the future. LG Eco Hybrid FDV909S Heat Pump Tumble Dryer Read More. This tracks your activity using third party cookies. 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For the Hisense model, we noticed the problem when using the cotton cupboard dry setting. See a Hoover product you own here? This is because the issue is associated with the washing machines heating element being activated during wash cycles above 20C. Fascia detailing aside, as you can see in the image above, the Candy BCTDH7A1TE and the Hoover H-Dry 300 BATD H7A1TCE-80 appear to be very similar models and could be using the same components. Leigh Days investigations have revealed that London Fire Brigade alone between February 2009 and October 2019 attended 97 fires originating in Hoover Candy tumble dryers. Imagine to control and manage the status of the drying cycle of your most precious garments, wherever and whenever you are . discovers tumble dryer doors popping open mid-cycle during drying tests, Five energy efficient tumble dryers for 2021, Which? Hoover opened new headquarters in Birchwood, Warrington, in January 2019. Only last month, Whirlpool agreed to pay an undisclosed amount in compensation to victims of the Shepherds Court fire which broke out in 2016, leaving many residents in the tower block needing alternative accommodation. Customers who repeatedly experience the door popping open during the cycle should contact our service team to arrange a service visit.'. Garage storage unit maker Gladiator is also in its portfolio alongside Mexican domestic appliance brand Acros. And imagine to dry not only your garments, but also two pair of trainers. It removes bad smells, germs, spores and bacteria in a natural way and gently takes care of your clothes, guaranteeing excellent results in a very short time. Even with this reduced load drying inside, the doors still failed to remain securely closed throughout all of our tests. +1 more offers. Between June, 2016 and December, 2019, the London Fire Brigade produced reports of 29 fires involving Hoover Candy tumble dryers, highlighting that fires originated in cycling thermostats, heating elements overheating due to a suspected fault in the recycling thermostat, control panels / PCBs and door switches. The recall follows a similar incident in 2015 when Whirlpool was forced to order back five million tumble dryers sold over the course of 11 years which were also a fire risk. However, many people may not want a repair or replacement from a brand they no longer want to have in their homes. (45) Capacity: 10 kg. To find out if the machine is at risk, you have to enter the model and serial number of the appliance. Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using. Any domestic appliances that have been recalled since 2007 are listed here. Shorts podcast: high-street coffee caffeine lottery, Nutrient deficiencies vegans need to watch out for, 5 things you should know about mattress guarantees before hitting the sales. You can unsubscribe at any time. If you are looking for an ally who helps you pushing the timeline mantaining a great performance/efficiency, you can count on Hoover: the new dryers can memorize a setting for every drying cycle, in order to get the best combination of the functions provided by the machine. Not starting. Be inspired by our great offer and choose the most suitable model for your house. Guaranteeing the best energy class (A+++) and the maximum energy consumption efficiency, it contributes to reduce 30 times* the GWP (Global Warming Potential) and the environmental impact caused by heat trapped in the atmosphere. We've explained what happened in our tests and we've provided the serial numbers for the machines to help with their investigations. But it could also present a minor safety concern. Bolton Trading Standards has been unable to confirm to Leigh Day solicitors whether any formal independent risk assessment has been undertaken in relation to Hoover Candy appliances, in order to determine any need for corrective action or a nationwide product recall. Dry Wardrobe for ready-to-store garments. Yummly a website and app that provides recipe recommendations Chinese home appliance brand Diqua and Affresh, which makes a range of specialised cleaning products, also feature in Whirlpool's list of brands. You can learn more about how we use cookies by visiting our cookie policy. 257376) and Scotland (No. However, both suffered from meltdown in December, with anxious customers struggling to get information from a website which promptly crashed and constantly jammed phone lines. *Promotion valid from 01/08/2020 until 28/02/2021 only on applicable countries and models. Manage your drying using your phone. Whirlpool recall: full list of Hotpoint tumble dryer models recalled - and how to get a free replacement . Just take a picture of them and create your virtual wardrobe. Take a look below to see a full list of the Hoover product recalls that have taken place since 2007. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. 11 Sep 2020 View details. Disabling cookies may affect your experience on the website. Heat-pump tumble dryers aren't famous for being affordable, but this Bush model breaks with tradition. Extra Dry, for completely dry garments. In November, 2020 Simon and Sarah, an IT network cabler and mobile hairdresser, served a claim against Hoover for uninsured losses, through Leigh Day Partner, Thomas Jervis. Wind inside the vacuum for storage rewind feature energy efficient tumble dryers are n't famous being! Since 2007 are listed here models recalled - and how to get help and advice with the you... 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