PostedPosted 30+ days ago Customer Services Executive Provides thought leadership and capitalizes on cumulative industry, product, and company-specific experiences. Manage complex, multi-product client relationships as the primary corporate banking representative, Proactively market clients and prospects; represent Corporate Client Banking in the local banking and business communities, Minimum of 8 years experience as an outstanding Client/Relationship Manager selling corporate finance, investment banking and commercial banking products and services, Knowledge and experience in the Technology corporate banking or investment banking sector, Solid credit, analytical, and problem-solving skills, Self-motivated, dependable and intelligent, Excellent reviews and referrals from current manager and peers, Completion of a recognized bank credit training or investment banking training program, Possess (or obtain within three months of hire) NASD Series 7 and 63 securities licenses, Regular travel within the West Region and occasional travel elsewhere, Manage complex, multi-product client relationships as the primary Specialty Finance representative in region, Proactively market clients and prospects; represent Specialty Finance companies in the local banking and business communities; and develop a network of referral sources, Knowledge and experience in the Financial Institutions/Specialty Finance corporate banking or investment banking sector, Candidate must be a top individual contributor, with a strong performance track record, Possess (or obtain within three months of hire) FINRA Series 79 and 63 securities licenses, Coordinate the sales and service efforts of multiple internal business partners, Proactively market clients and prospects; represent Financial Institutions in the local banking and business communities; and develop a network of referral sources, Initiate and maintain strategic dialogue with clients and prospects to generate ongoing corporate finance opportunities, Minimum of 8 years experience as an outstanding Client/Relationship Manager selling corporate finance or commercial banking products and services, Knowledge and experience in the Financial Institutions corporate banking or investment banking sector, Knowledge of credit, corporate finance, treasury, investment banking, and other banking products; preferably with execution experience, Regular travel within our New York region, and occasional travel elsewhere, Maintain primary ownership of a portfolio ofPremium Account clients, differentiated by the level of complexity of the client base, Conduct regular client visits in accordance with theMid-Corporate PremiumAccount Value Proposition and initiate changes to Business Banking products, Take ownership of client complaints that originate from the RE's area of responsibility and accountability, B Degree in Commerce or Marketing or Finance or equivalent NQF level 6 qualification or higher, 5- 8years of sales and financial experience in a commercial or corporate banking environment, 5 years experience in analysingand evaluatingcomplex company financials and other economic trends, experience in structuring complex credit solutions and guiding the credit process with the required parties, Three (3) years experience in evaluating and understanding company financials and other economic trends, Achieve sales targets relevant to the strategic initiatives and drivers of the Commercial Growth Accounts segment, Monitor available L&D courses to develop your own training whilst helping others in the team, Three (3) years of sales and relationship banking experience within a commercial banking environment, Three (3) years experience in and understand of driving business and solution across divisional silos (e.g. Facilitates integration of business solutions to ensure that client needs are met, Recommends transition and transformation methods and ensures implementation to enhance business operations, Recommends technical, contractual, administrative and financial policies, procedures and goals are met to ensure adherence to agreed upon requirements, Coordinates with appropriate parties to leverage resources and solutions to reduce costs and meet service level agreements, Interfaces with work teams to ensure budgetary and financial priorities and procedures are handled appropriately, Interfaces directly with clients on a daily basis to ensure customer satisfaction with solutions, develop stronger on-going relationships, build new and broader relationships and identify additional opportunities for company solutions, Prepares, recommends and oversees development of operating and personnel budgets. Supported the mailbox and communicate with key customers on open orders. Accomplished and energeticExecutive in Human Resourceswith a solid history of achievement inmulti-faceted industries leading the Human Resources function. . Resolved escalated situations and make decisions based on documentation, research, and company policies. Captures best practices and advises and facilitates the management and movement of information, Strong communication skills needed to interface with high-level customer representatives, Ability to publicly represent company with internal and external clients, Searching for carers through company database, Contacting carers and clients, allocating the right carer for the right client, Answering incoming calls, taking messages and dealing with them appropriately, Achieve sales targets relevant to the strategic initiatives and drivers of the Agri Accounts segment, Conduct regular client visits in accordance with the Agri Growth Account Value Proposition and initiate changes, Take ownership of client complaints that originate from the Relationship Executive's area of responsibility and accountability and log on to the Client Compliment and Complaints system, Conduct regular client visits and initiate changes to ABB Product, Manage the Not Fit for processing listings for the KAMLS, Create and maintain an annual client interaction management plan, Drive acquisition initiatives through pro-active re-engagement processes, Maintain ownership for servicing the client on operational matters, Apply risk-based pricing for all new sales and pricing reviews in line with the ABB. Establishes relationships proactively and grows customer intimacy, May direct major proposal activities as assigned, Fifteen or more years of proven sales experience and/or client relationship management, Ability to translate understanding of client business and needs into services which CSC can offer to improve client's business, Supports overall responsibility for Client Relationship at the company's executive level. Average Salary for a Client Executive Client Executives in America make an average salary of $132,046 per year or $63 per hour. Assisted in managing the referring veterinarian's database. Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you're applying for]. Serves as an advisor to develop vision, innovation, and industry expertise. It is also "any activity or enterprise entered into for profit." Having a business name does not separate the business entity from the owner, which means that the owner of the business is responsible and liable for debts incurred by the business. Build your resume now with our simple recruiter-approved resumes & templates. Presents a professional and positive company image at all times. Skills : Communications, Event Planning, Event Management. Specialize in data analysis call center management and customer relationship management software. Proficient in recruiting training and managing teams and individuals. Bridging Technology and Strategy to Advance Business Performance - zyla.paul0416@gmail.com. Assist customers and prospects with all inquiries as well as other tasks outlined in this job description, Participate in regional team and national team meetings, product training and other requirements as needed to meet personal, professional and team growth, Work closely with other 3M HIS departments as needed to meet company, division and team sales and growth strategies, Bachelor's Degree or higher from an accredited university, Minimum of three (3) years of Technology Solution sales experience across multiple departments in large hospital systems, Masters Degree preferably in Healthcare Admin, Finance or Business Administration. I thrive on innovating and . Monitors spending for adherence to budget plans, develops and recommends variances. 2 Answers. Provided accurate and thorough documentation of all information collected regarding applicants. A strong background in crafting and delivering proposals is also a requirement, Build strong client and advisor relationships through effective and proactive service along with efficient and accurate handling of reactive requests measured through client retention and client satisfaction results, Build sponsor and advisor understanding of SLF web tools and services to ensure clients are realizing potential benefits, Educate clients and advisors on administrative and legislative processes and requirements such as federal and provincial legislative changes and evolving technological enhancements, Comfortable navigating various levels within the client organization, Working closely with each account team member to develop differentiated strategies, Playing a leadership role in pursuits, proposals and overall account management, Managing and facilitating the contracting process and leading the Sourcing & Procurement relationship, Passion for client service and client impact, Track record of delivering high impact solutions and experiences, Track record of developing high impact senior relationships, 10-15 years experience as account relationship and/or business development manager serving Fortune 500 clients within the TMT space, In-depth understanding of the Telecom/TMT industry, Demonstrated ability to leverage pre-existing network of clients or contacts in the marketplace, Ability to influence and lead cross-functional teams in multiple client pursuits concurrently, Demonstrated ability to function successfully as an individual contributor, Experience with client alliances and go-to-market partnerships is desired, Located in New Jersey/New York metropolitan area, A Diploma in any discipline with credit in English, Possess strong customer service orientation and proven excellent customer service skills, Demonstrate ability to interpret customer needs correctly, Possess a good work attitude and must be meticulous, organized, reliable and able to handle work pressure well, Effective interpersonal skills. Maintained the highest level of contact with clients to assure a strong, positive relationship exists. 4.7/5. Followed up on submitted claims, and resubmitted claims as necessary. working effectively with Lead Client Service Partners, Service Line/Industry leaders, practitioners and other business development professionals), Experience of supporting a project, or working in a role which requires high levels of organisation, Government/ public sector experience desirable, Good proficiency with MS Office programmes and good all-round computer skills, Experience of working in training and development or recruitment administration, Experience of managing and delivering small projects, An understanding of sales and desire to operate in a sales environment and experience of working CRM system, Maintain frequent contact with the clients to ensure client satisfaction and client loyalty, Continuously assess the evolving needs of the client and introduce services or product solutions to meet those needs over time, Create and maintain an annual Business Plan and develop client relationship management strategies for each client, Account for the overall profitability of the clients, Actively participate with the sales leader in the sales process (i.e. Establishes and articulates innovations and growth opportunities for customers and the company. Create lesson plans to effectively incorporate the allocated duration of each lesson Collaborate with other stakeholders to engender valuable student experience Write detailed progress and comprehensive reports of the task. Implemented customer needs assessment and retention measures for International key accounts; awarded reward points, hotel reimbursement, and approved financial compensation circle annually for service failures. Managed the verification team and provided them with appropriate guidelines and feedback regarding their performance and workflow. Rob specializes in global transfer pricing planning and documentation, and . Provide training / solving queries related to Tally accounting software developing new areas/schemes to retain customers, e-mail marketing. Consistent quality above 90%, PPHI above 11 while working social media posts. Interviewed, hired and trained new customer service representatives. Implementing policies which select, develop and retain the right staff needed to meet with the organizations objectives. Customer Service Career Objective Examples, Customer Service Summary Statement Examples, How to write Experience Section in Customer Service Resume, Action Verbs to use in Customer Service Resume, How to present Skills Section in Customer Service Resume, How to write Education Section in Customer Service Resume. Answered phone calls from clients/associates and dealing with inquiries, running daily weekly and monthly reports, completing errands for attorneys. Areas of expertise include employee relations, state specific labor laws (CA) and leading the strategic human capital direction of an organization. Exemplify extreme capability to multitask in a globally . Headline : Detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Member, Society of Human Resource Management (SHRM), Member, American Payroll Association (APA). A strong background in crafting and delivering government proposals is also a requirement, Knowledge of the client providing the team with insights into the clients business issues, corporate culture, organization, and competitive landscape, as well as our engagement history, Sales generation supporting sales by combining your deep understanding of the client and executive relationships with a broad knowledge of Deloittes offerings and solutions, Enhancing customer satisfaction maintaining relationships with executives who provide feedback on our engagements and can help us navigate through issues that arise, Expertise in the Financial Services industry with a demonstrated knowledge of global trends, key metrics, emerging developments as well as the ability to assess the impact of future industry events, 10+ years of experience advising and selling high value programs to business executives in the Financial Service Industry, A solid understanding of the Financial Services Industrys competitive landscape and relevant trends, Located in or near the New York City area, Generate new business relationships and revenue for new and existing clients. Most social media platforms have built-in data analytics tools, enabling companies to track the progress, success . Develop opportunities and sell the suite of 3M HIS products and services to the various departments based on business fit to address the clients strategic and business objectives, Travel to customer and prospect sites for onsite meetings; manage onsite product demonstrations and assessments for the 3M HIS products and services. Establishes relationships proactively and grows customer intimacy, Provides significant industry expertise and client business acumen. Establishes relationships proactively and grows customer intimacy. Answered incoming calls, directed calls to the requested destination. Prepares/submits itineraries on a weekly basis. coupled with sound understanding of businesses and its extended supply chain. Develops executive level business relationships leading to outstanding results and providing value added services and strategic insight to their goals and objectives for documentation, Directs the completion of projects and initiatives and ensures delivery of expected results. Apply to Client Relations Specialist, Executive Assistant, Communication Specialist and more! Adept at monitoring customer satisfaction metrics, working with staff to improve customer service and developing new ways to . 13,914 Client Relations Executive jobs available on Indeed.com. (555)-555-5555. Generates leads for various company offerings; involves sales support from the various company groups for penetration of specific deals. Serves as an advisor to develop vision, innovation, and industry expertise. +1 (555) 912 9496 Work Experience Client Executive 06/2017 - PRESENT Philadelphia, PA Successful sales and delivery of professional/managed services and Advanced Technologies at key customers At least three years' experience managing a business or product/account at the top profit/loss decision level Taken deposits and checks outpatients at the end of their visit. * Building trusted advisor relationships with key client executives through content-driven discussions and access to relevant industry trends * Sustain key client relationships throughout opportunity and engagement life cycle * Comfortable navigating various levels within the client organization Dealing with refunding our customer's customer retention. Manages customer relationships. Customer complaints would be pertaining to insurance renewals, awareness of policy coverage, accident claims, and additional benefits available with the insurance package. Job brief We are looking for a competent Recruitment executive to assist our clients in finding the best people to staff their business. Four+ years client and customer relations experience in a professional services environment Strong interpersonal and networking skills regarding both external customer relations and internal collaboration Experience with providing support and/or managing participation in meetings/events/ conferences Specifics: 15 direct report Human Resources Business Partners each servicing a book of 40-60 clients, Total client base 473 with 16,000+ work site employees supported, Territory covered: San Diego, Inland Empire, Orange County, Northern California. Participated in dispute resolution for all contract-related issues. Get hired faster with Rocket Resume! Discuss how you partnered with team members to carry out customer requests, from initial requirements through final delivery. Provided accurate and thorough documentation of all information collected regarding an applicant. Customer service is the most common skill found on a client relationship manager resume. Captures best practices and directs and facilitates the management and movement of information, Focuses on account expansion and revenue generation. Establish and take ownership of a business plan to focus on block management, growth and development, Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Handled escalated complaints and final point of contact. career coach Objective : Looking to obtain a challenging and rewarding position allowing growth potential by adding to existing skills and responsibilities, while providing quality, hard work for the employer. Answer and attends promptly to customer complaints of prices, deliveries, and other issues they may raise. View Walmart Jobs near you! Objective : A results -oriented individual with excellent qualifications. Ensured all dealership staff are up to date on the latest product information and that their knowledge is of a high standard. The job description entails leveraging these connections to retain clients and to identify sales opportunities. Help resolve the respective issues or channel to a more appropriate department. Led a team of HR Professionals covering the territory of Southern and Northern California. Scheduled client and vendor appointments. Verified, edited and modified referring veterinarian information. The Client Relationship Executive (CRE) is responsible for building the relationship between Deloitte and the client, helping to market Deloitte's services and . Communicates with cross-functional groups, and builds strategic relationships with client teams, Focuses on account expansion and revenue generation. Headline : A Team player with a passion for new ideas and highly innovative and results oriented. sale of additional products, services (reporting etc. Provides thought leadership and capitalizes on cumulative industry, product, and company-specific experiences. Write your resume now with our simple recruiter-approved resumes & templates. Example 1: Demonstrate client relations in the experience section Experience Customer Support Famous Connections and Management 11/2019 - 04/2021 Los Angeles, CA Scheduled weekly catch-up calls with all 35 clients to show them that they are important - increasing client retention rate by 12% All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Skills : Developing Skills, Business Management. Barbra Patterson123 Fake StreetCity, State, Zip CodeCell: 000-000-0000email@email.com Summary . To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume . Conducted evaluations of staff which included writing annual reviews and conducting monthly staff meetings. Completed and prepared all casework associated with client and prospect meetings. Full-time, temporary, and part-time jobs. Maintained office supplies and inventory, overall office presentation, and operation of general office equipment. Assists in deploying resources to support business needs, Provides support for larger projects within internal accounts. A well-drafted Customer Relations Executive Resume indicates the following duties and responsibilities meeting potential clients to gauge the utility and viability of prospective working relationships; ensuring regular contact with existing clients and to maintain the companys presence, conducting in-depth needs assessments, and understand better the customers requirements; proposing and deliberating potential solutions with clients; and settling clients concerns swiftly and professionally. Researched and communicated with the patient about sensitive billing issues and respond to inquiries regarding billing issues and problems. Experienced working with entry-level to the executive-level placement of applicants working in many different industries from IT, Manufacturing, Food Science and Publishing/Broadcasting. Provides coaching, development, and training for employees by communicating the vision and aligning their strategies and activities to achieve the mission, Collects and consolidates documentation demand and identifies opportunities by business portfolio, vertically within the CoSA and/or horizontally across the enterprise. Skills : Microsoft Office, CRM, Sales, Customer Relations. The customer is at the heart of all we do, and it is the same at Walmart . This includes the following major stages, Ensure that the Client provides precise and complete business requirements, Ensure that the functional solution fully supports the defined business requirements, and is the best possible solution, including consideration for processing efficiency, Ensure that the functional solution is technically coded to the approved specification, Ensure that the coded functionality has been fully tested before being released to the Client, Is ultimately responsible for all assigned Clients; thus, the importance of meeting and exceeding client expectations by providing exceptional, relevant solutions and on-time delivery of project work, defect-free delivery of project and support code, proactive responsiveness and resolution to reported problems and concerns, and through customer satisfaction initiatives by self and staff, Responsible for overall Client satisfaction, and specifically, to meet or exceed the annual Client Satisfaction Survey results goal. Following up new business opportunities and setting up meetings. Egos should be checked at the door. Summary : Expert in building team cohesiveness and contract negotiation experience. client relationship executive. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. : ICSA, STEP), Completer/finisher - ability to see tasks through to the end, Ability to work to tight deadlines and under pressure, Assisting with the monitoring the portfolios debtor position, Educated to A level standard or equivalent, Assisting with the maintenance of a programme of regular client / intermediary/ participant visits, Holds / willing to study towards a professional qualification, Assist with providing clients with a proactive service, Assist with the preparation and monitoring of timetables for key client events e.g. Objective : Skillful, dedicated, and self-sufficient professional with over 10 years of experience providing administrative support to high-level executives. Improve customers service quality results by reviewing, evaluating, and redesigning processes, establishing and communicating services and implementing changes. Develop and maintain business relationships with cooperative and potential clients as well as business partners to keep the business moving in the right direction. Returning to the job market after completing MBA. Ascertain reasons for deals not taken up by liaising with the relevant internal business partner (Business Bank, Acquisitions, Enterprise, etc. Active member of the Resort Executive Leadership Team. Area . You do need to be professional but make sure you do it with a personal touch. Assisted with expediting critical orders to the production team. Negotiated with customers to provide the best quotation in terms of price and services.

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