To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. Jan 9, 2023, 5:03 PM. Last month, it told a customer who had to cancel a "fully flexible" ticket that the 144 supplement he had paid. We are not a party to any such contractual relationship. We will not be obliged to make any amendments to an E-Ticket or M-Ticket after booking, except where you can provide evidence (which we consider to be satisfactory in the circumstances) in order to demonstrate that an error was due to our fault or technical error. weight 20kg each. Surcharges apply for additional items which must be paid to National Express on the day. For safety reasons, children under 14 are not permitted to sit in the seat located directly in front of the Emergency Exit door. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision; (c) any words following the terms including, include, in particular, for example or any similar expression, shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms; and. Has anyone run into problems with luggage when using NationalExpress? A cabin bag up to 10 kg weight (56cm x 45cm x 25cm) You can pay 12 per kg for baggage that exceeds your total weight allowance. To see a list of accessible coach routes please clickhere. If your Ticket was purchased by someone else, you agree that such person purchased the Ticket as your agent. Any bag weighing more than 35 kg will be refused by the airline. I. You will not incur an additional charge for this. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. In this case, our liability depends on other factors explained below. First class on Train & Coach: One piece of hand luggage up to 10kg. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. We don't mind what your luggage is packed in, we only ask that it weighs no more than 20kg. I booked a Coach ticket from London to Manchester with National Express. Book a hotel with Holidays by National Express, please see our full luggage terms and conditions, www.nationalexpress.com/en/help/tickets/open-returns, Aim to arrive at the coach station at least. (b) Effect of travelling without a valid Ticket: We will not allow you to board a Service if you do not have a valid Ticket, or if you fail to purchase one from the driver of the Coach (subject to availability of a seat for your entire Journey). Large cases no more than 75cm x 50cm x 32cm. You will be responsible for the cost of returning any Tickets to us. Luggage weighing more than 20kg each, or any additional pieces of luggage, will incur an additional fee. (d) Fragile items: We only agree to carry fragile items if they are of reasonable size and securely packaged in order to not become damaged in the luggage hold, subject to space being available and any charges being paid if the items are excess or outsized items. It will usually be applied for personal items and carry-ons and could be stated as follows: 55 x 35 x 25 cm (22 x 14 x 9 inches). Failure to do so may result in the child being required to pay the full fare for the journey on that day. However, if you are a passenger wishing to travel in your wheelchair and you wish to book travel on the day or otherwise within 36 hours of travel, we will make reasonable efforts to carry out these checks on the day or within any advance notice period provided. If we delay enforcing these Conditions, or any Special Conditions that apply to your Ticket, including by delaying asking you to comply with them or taking steps against you for non-compliance with them, this will not prevent us from enforcing them against you later in respect of that or any other non-compliance. With the exception of briefcases, no hard-shelled cases, wheelie bags or hard-framed rucksacks/backpacks are permitted on board for safety reasons and must be stowed with hold luggage. (d) Other action: The actions we may take in respect of persons travelling without a valid Ticket set out in this Condition 6 are not exclusive and we reserve the right to take any other action we consider appropriate, including prosecuting any person travelling without a valid Ticket or reporting the incident to the police for investigation or prosecution. However, and in accordance with our rights, we will not submit to an alternative dispute resolution procedure operated by the ADR Entity. Book a hotel with Holidays by National Express, www.nationalexpress.com/en/help/tickets/open-returns, Bicycles which aren't folded, dismantledand wrapped (we can not accommodate a full-size unfolded frame), Any items which we deem unsafe or are not properly sealed/secured or perishable items, Any items which we deem to have or emit an offensive odour. Please select your passenger type first and then add your coachcards. (e) Care of Luggage: Except for any Luggage stored in the hold of a Coach, you must also look after your Luggage and other items of property at all times during your Journey. Select a return within 3 months of your outward travel. Children under 14 cannot travel alone unless accompanied by an adult (16+). Please note, due to EU regulations, each item of luggage must not weigh more than 32 kg. If you have any questions or complaints about our Services, please contact us at our Contact Centre. You are responsible for making sure that you travel on the Service for which you have a valid Ticket and that you board that Service at the correct boarding point and you alight that Service at the correct destination. You must label every piece of your luggage with your name, address and contact details. Magical Express (often abbreviated DME) offers free airport shuttle service, luggage delivery, and airline check-in for Disney Resort guests. Adult fares are applicable to all passengers aged 2+. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Failure to do so may result in the child being required to pay the full fare for the journey on that day. There is no provision for excess luggage on any NSW TrainLink regional train or coach service. Book tickets & track your coach anytime, anywhere. it's written on the website that they only allow luggages weighing no more than 20 kgs with max 75 cm height but mine weigh 32 kg and around 76 cm in height. Unaccompanied children under the age of 14 will be refused travel. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. Before you set off for the coach station, run through our checklist to make sure you have everything you need: You can purchase tickets to hundreds of UK and European destinations using the journey planner on our homepage. (a) No liability if you have no reservation: If we cancel or withdraw a Service before it has commenced, and you do not have a place reserved on it, we shall have no liability to you or any third party. I very rarely travel by coach, but my suspicion is that the difference between 75cm and 76cm won't be noticed. (c) If you purchase an M-Ticket, it is your responsibility to check the details to ensure that they are correct on the screen before payment is made and it is your responsibility to check at the time of receipt that the text message on your mobile phone screen shows the correct date and time for your Journey. If we do agree to replace your Ticket, we may charge you a reasonable administration fee for doing so. (b) a service operated by us as a subcontractor for a Third Party Provider but under our name and branding, where a certain proportion of the seats on that service are allocated to the Third Party Providers customers. This includes liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation. Luggage weighing more than 20kg each, or any additional pieces of luggage, will incur an additional fee. From time to time, Air India Express may offer tiered fares with 20/30/40 kgs free baggage allowance on selected destinations based on seasonal trends. The fee will also apply to the two items of permitted boot luggage if either exceeds 20kg. To see a list of accessible coach stops please click here. 2 medium cases (70cms x 45cms x 30cms) Max weight 20kgs each or 1 Large case (75cms x 50cms x 32cms) Max weight 20kgs ** If booking online with multiple customers, excess luggage is applied to all customers, should excess only be required for 1 passenger, please book separately and add excess luggage for 1 passenger only. Disabled children should be booked as children rather than 'Disabled'. Condition 11 will apply to any Luggage or other property left by the detained or delayed passengers. Firefly has a strict hand-baggage policy to ensure cabin safety and comfort. What are the luggage restrictions on National Express buses? Items of luggage in excess of 20kg will be charged. The luggage policy on the website HERE says "You may take one or two medium sized suitcases/rucksacks onto a service (weighing no more than 20kg each) free of charge, and one (The traffic in London gets pretty hideous.) In this context hand luggage means something that is capable of being stored in the overhead rack or beneath the seat. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). If you are refused travel due to bringing any prohibited items onto any Coach or into any Station, we will not be obliged to refund your Ticket and we will not be liable for any loss, damage, inconvenience or cost or expense you suffer or incur as a result. Items of luggage in excess of 20kg will be charged. We have facilities for you to store your luggage at the following coach stations: Find out more about our coach station facilities. (c) Effect of late arrival: We may give your place (including any reserved seat) to another passenger if you arrive later than stated in Condition 6.6 (a) or (b) (as applicable) or you attempt to board your Service at a different location to that booked as your departure point, in which case you will be considered to have missed the Service. Calls to this number are charged at local rate. Without prejudice to the foregoing, to the extent that we are found by any competent court to have any liability to you for any act, omission, negligence, or default of any Third Party Provider then our liability to you shall be as if we had carried you on and subject to these Conditions and that Third Party Provider were our sub-contractor. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. We strongly advise that you do not bring large valuable items onto the Coach as hold Luggage. You may take one medium-sized suitcase or rucksack and one small piece of soft hand luggage per person travelling, free of charge. We are not obliged to carry any of the following items, and you may not bring them onto any Coach or into any Station without our permission: (i)weapons (other than recognised articles of faith which must be sheathed, secured and worn underneath clothing at all times). (sms or chat based messages are not permissible). Please call us 36 hours prior to travelling to check the latest status. In this context hand luggage means something that is capable of being stored in the overhead rack or beneath the seat. (a) You may not board or leave a Service except at the start, or finish, point of your Journey, save for any mid Journey breaks and ill health breaks permitted under Conditions 6.10 above or Condition 6.12 below, or unless permitted by Condition 6.11(c) below. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Disabled children should be booked as children rather than 'Disabled'. If your Ticket does not permit travel on a specific Service (for example its an open return) you will need to make a reservation on a particular Service in accordance with Condition 5 if you want to ensure that there is a seat available on the Service on which you want to travel. Children under 14 cannot travel alone unless accompanied by an adult (16+). (d) Storage of Luggage: All Luggage, other than hand Luggage, must be stored in the hold or other storage compartment on the Coach and not in the passenger compartment of the Coach. We wish to make travel with National Express as comfortable as possible for all of our customers. Unaccompanied children will not be carried. (a) Left Luggage: If you leave behind any of your Luggage or other items of property on a Coach, you should notify us as soon as possible and in any event within 24 hours of the end of your journey by calling us on 03717 818181. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. (f) Getting the Luggage onto and off of a Service: On Services (excluding European Services) Drivers will load and unload your Luggage which is placed in the hold on to and off of Coaches but may request your assistance in loading any oversized or heavy or fragile items of Luggage. Unaccompanied children will not be carried. Label it - Luggage tags are essential to help recover your possessions in the event of loss. You are responsible for complying with all laws of any countries from, to or through which you are travelling. (h) Partial refunds: Unless stated otherwise in the Special Conditions applicable to your Ticket, if you have used the outward part of a return Ticket but not the return part, we will only refund the price paid for the return part of the Ticket. (c) Spoiled, Damaged or Corrupted Tickets: If your Ticket has been spoiled, damaged or corrupted in any way (including by it or any information on it being obscured in a way we consider is, or is likely to be, accidental) then we may, at our entire discretion, replace your Ticket if you ask for a replacement Ticket a reasonable time before your scheduled departure and you provide us with proof of your purchase of the Ticket, your identity and a reasonable explanation for why your Ticket has been spoiled, damaged or corrupted. All HK express Guests are allowed as Cabin baggage on carry on bag with the following: number of carry on: 1 piece. Virgin Atlantic. (b) You acknowledge that where you are carried by a Partner Operator for the whole or any part of a Journey, you shall owe your obligations under Conditions 4, 5.2(c), 5.2(f)(i), 6.1, 6.3, 6.4, 6.6 to 6.11 (inclusive), 6.14, 7.2, 7.3, 8.2(b), 11.1 to 11.4 (inclusive) and 12 and any Special Conditions to that Partner Operator as well as to us, and that Partner Operator shall be entitled to the benefit of any rights, remedies or limitations of liability which we have set out in such Conditions and Special Conditions as if they were a party to them. (b) If you wish to join your Service at a different location than your start point and you have not amended your Ticket in accordance with these Conditions you will be required to purchase a new Ticket for the Service, subject to space being available on the Service from the different start point to the finish point. i'm fine with paying extra. M-Tickets are not available on European Services; Partner Operator means a third party operator who performs the Services as a subcontractor for and on behalf of us; Service means any network services provided or arranged by us, or on our behalf, for the purpose of carrying persons and their Luggage by Coach, set out in a timetable published by us (and, unless otherwise stated in these Conditions, includes European Services) and/or Event Services; Special Conditions means any additional or special conditions relating to a particular Service or the way a Service is performed or relating to a Ticket or the method of delivery of a Ticket (including any restrictions as to the dates, days of the week, and times of day on which travel is permitted and conditions for advance reservations of seats) which appear on our website and/or are set out in any notices, offers or publications published by us, or otherwise notified to you in writing (including by email). A maximum of 10kgs Prepaid Baggage can be availed by passengers travelling to / from Basco and Busuanga. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. We will determine whether your appeal will be upheld or not. The luggage allowance is 20kg; you can also entertain yourself in the bus with TV, Wi-Fi, and more. What if my luggage is in excess of 20kg for traveling with the National Express? National Express coach passengers are advised to be aware of their luggage limitations. Medium cases should be no more than 70cm x 45cm x 30cm. As our lost property tracking system requires a lot of upkeep, in addition to the cost of reuniting your items, we charge customers a small fee when items are reclaimed. Calls to this number are charged at local rate. (a) Whether you can cancel or amend the time and date of your Ticket will depend on the type of Ticket that you have purchased. Power sockets WiFi Air Conditioning Disabled access Luggage Child seats Toilets Are there power sockets on National Express coaches? Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. First Class and Business Class passengers are permitted to carry on board two pieces of carry-on baggage, each weighing no more than 8kg. (c) You may leave the Service at an earlier stop where you: (a) tell the driver when you board the Service that you wish to do so (so that your Luggage can be placed in an appropriate location in the luggage hold) unless that earlier stop is one at which unloading of Luggage is restricted if you are travelling with Luggage in the hold; and (b) you pay the driver or other National Express representative any additional fare payable as a result of you leaving the Service at an airport stop rather than the booked finish point of your Journey. Passengers who do not allow the recommended time between Service arrival and third-party service departure times do so at their own risk and we shall not be liable for any additional costs or losses you incur as a result unless caused by our failure to provide the Service with reasonable skill and care. Your Ticket is a record of our agreement to carry you or to arrange for your carriage on a Service. (a) Children under the age of two: Children who are under the age of two shall qualify for a Child Ticket. U S flights allow us to check a bag up to 50 lbs. No problem. We therefore recommend that a passenger wishing to travel in their wheelchair makes a booking at least 36 hours in advance of when they wish to travel through our Assisted Travel Helpline on 03717 81 81 81 (lines open 8am - 10pm 7 days a week) or using another contact method listed in our Disabled Code of Practice, to give us time to carry out these checks. : AskUK Vote Posted by u/Sushidate106 6 months ago What if my luggage is in excess of 20kg for traveling with the National Express? (iii) Use mobile phones and other electronic devices considerately on all Coaches and in any Station. The absolute maximum weight of any check-in bag is 35 kg (77 pounds) for health & safety reasons. No single bag may weigh more than 32kg. We do recommend that customers pre-book as this will help us ensure that you and your assistance dog/animal get a seat and that your assistance dog/animal has enough space for the duration of the journey. Back to top Should be booked as Children. Failure to do so, may result in the full adult fare being charged. Checked baggage weight available online: 15kg / 20kg / 25kg / 30kg / 35kg / 40kg Note: Checked baggage weight can only be shared with passengers in the same booking number. Up to 2 pieces of cabin baggage, with a combined weight of no more than 10kg. Small valuable items include bank cards, money, medication, jewellery, precious metals, laptop computers, hard drives, personal electronic devices and mobile phones, and important papers and instruments creating legal entitlements include negotiable documents, securities, business documents, passports, visas, tickets and identification documents. The National Express coaches come with a free luggage allowance of either 2 medium or 1 large cases for the hold of the bus. The overall dimensions must not exceed 200cm in total. Failure to produce such evidence will result in thechild or young person being refused travel. (c) Young persons over the age of two: Young persons over the age of two do not qualify for a Child Ticket and will be required to purchase an adult Ticket. If you choose to carry any large valuable items onto the Coach, provided that they otherwise comply with this Condition 11 they will be stored in the hold of the Coach at your own risk. for all other numbers. For the avoidance of doubt, we will not be responsible for such additional costs or losses where caused by Circumstances Beyond Our Reasonable Control or any reason as a result of or in contemplation of Brexit. In August, much more. You will need to ensure that your Ticket is valid for the entirety of your Journey(s). The usual weight limit for the largest suitcase you can check in is 30 kg (66 pounds), dimensions 81x59x34 cm (31x23x14 inches). If we cancel your Ticket, and/or refuse to carry you on any of our Services, due to your breach of any of these Conditions and/or any Special Conditions that apply to your Ticket, we will have no obligation to refund the fare nor any other liability to you. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. direct and indirect speech past tense exercises; tarantula sling not moving; flitch beam span chart; sylvania country club membership fees; bs 3939 electrical and electronic symbols pdf; ninaki priddy date of birth; offspring chris havel wife; airigh 'n eilean; ontario bar exam results 2020 ( 16+ ) or over passengers travelling to / from Basco and Busuanga Prepaid baggage can availed. 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