"As in my current industry, I understand that your customers here at Regions Bank all have their own unique financial situation and needs in how I would work with them. "Describe a time you overcame a challenging situation." I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? I applied online. Your interview fully understands that you are a human that makes mistakes and as long as you take a lesson moving forward, you will be in great standing with them. Through both email and in-person conversations, I learned that early retirement was definitely a goal of his and I used the benefits of our IRA accounts to help him open one and thrive moving forward. The process took 1 day. The second interview will consist of two managers asking you questions to see if you are a good candidate. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. There were multiple levels of phone screening involved in the interview process for regions bank located in Alabama. They were nice and conducted the interview in a respectful manner. Anonymous Interview Candidate in Jacksonville, FL, I applied online. Moved very quickly through the hiring process. Overall was a very smooth process and went very quick. While we were short staffed in the store, it took a full team effort to ensure that customer questions were being answered, shelves were stocked and registers weren't getting backed up. At that job, I used and worked on the Avaya cloud based phone system and was able to learn and use all functions of that system.". Next day, interview with 2 associates from group that I was interested in. Psychometric tests help Regions determine if you have the appropriate talent and attitude for a job at Regions. Phone interview with lower level HR rep. Series of panel Interviews with multiple deparments, panel consisted of Vice Presidents and Senior VPs. How is their IT department for roles like Director or VP? This may include sharing responsibility for greeting customers and processing basic transactions to ensure customers bank when, where, and how they want, Ownership and resolution of customer issues, Refers customers to an internal team of experts when complex financial goals and needs are recognized, Ensures safe and sound banking practices including adherence to all applicable laws and regulations, One to two (1-2) years previous banking and/or lending experience, One to two (1-2) years experience handling cash in a bank environment, One to two (1-2) years prior relationship based client consultation, Ability to assist customers with digital banking offerings, Ability to handle multiple priorities simultaneously, Detailed skills and competency reports for specific positions. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. Opens the Fishbowl by Glassdoor site in a new window. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. It is very challenging to overcome morality based difficulties in the workplace while maintaining a positive attitude and keeping motivated. I interviewed at Regions Financial (Jackson, MS) in May 2021. Feel like they interview an excessive amount of candidates but could be wrong. As you look to interview for a Personal Banker position with Regions Bank, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. OR, Support the client relationship team to care for shared client accounts to ensure customerResults-driven with strong business acumen, understanding of financial and operational metrics, ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago, Transamerica Financial Advisors - Portland How is pay, wlb & work culture. In the case of an urgent matter, I trust my instincts and can quickly evaluate situations to recognize the next steps and act accordingly. Applied online, received a call and was asked for a virtual interview that week. For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. Lasted about 20 minutes. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. Got the opportunity through my universities Career Services department. Answer dates might appear two to three weeks before they were published. Sign In to Employer Center. Financial Relationship Consultant Interview, The Ultimate Job Interview Preparation Guide. Regions Financial 401K Plan, reported anonymously by Regions Financial employees. I interviewed at Regions Financial (Atlanta, GA) in Nov 2022. ", "A tailored approach in customer is really easy when you listen, listen and then listen some more. My interview was with 5 managers & the district VP, all were very nice. Any insights would be helpful. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. Everyone that I spoke or met with was extremely kind and friendly. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. ", "Over the past five years, I've had some great training on employment law, ethics and presentation skills that will all be relevant to this role. Copyright 2023 Grabjobs Pte.Ltd. Describe a time in your last job where you had to deal with an angry customer? Regions Financial Corporation is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Very laid back interview. The people I have talked with are all super friendly! For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. I applied online. Tell me about a time when you were given a goal to achieve. How do you handle goal setting for yourself? From there, talk about your specific skills and abilities that will really be able to foster that team atmosphere to promote branch growth and employee satisfaction moving into the future. Regions Bank wants to hear about the situation and the action you took. Add an Interview. HBCU Presidents - 'My HBCU Experience Changed My Life'. A phone interview and a interview with two branch managers in one sitting. There was never a discrepancy, in the four years that I worked there. I applied online. The process took 2 weeks. That is ok. Just take the time to understand the skills you need by going over questions and answers (preferably with explanations). I'll use a calculator when necessary, and ask for help if I am unsure of my own accuracy.". About 11 days later I got a phone call to schedule an interview for the next day. Last month, there was an overage, and I demonstrated my true character by reporting this to the management. Sent them my resume and they sent it to the company. But so far the recruiting process has been extremely easy. I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. Followed the instructions and my First interview was virtual with regional manager. By hearing what he had said, I tried to replay the conversation for him and then asked him what led to the customer complaint. If hired for this role, my immediate goal upon starting would be to get to know my team very well. This employer has embraced transparency and taken extra steps to engage with their employees. How to Answer: Why Do You Want to Work Here? ", "The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. US Bank - Sheridan , Before I could even say anything back to her, she then began berating our store for selling inferior products and she demanded to see a manager right away. For Employers. As the potential next Branch Manager at this branch of Regions Bank, your interviewer wants to hear that you have the innate ability to delegate responsibilities among the team that you'll be managing. Our interview questions and answers do not represent any organization, school, or company on our site. View Abigayle Sartain's business profile as Financial Relationship Consultant at Regions Bank. I am confident in my ability to find a solution to last minute, or unexpected, problems.". Commercial Customer Service Representative. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. I applied online. As well, talk about the communication and organizational skills you have to ensure that you can help customers in any way possible over the phone. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 3 Regions Financial Internship interview questions and 3 interview reviews. Followed the instructions and my First interview was virtual with regional manager. 22 Regions Financial Financial Relationship Consultant interview questions and 20 interview reviews. Find Abigayle's email address, mobile number, work history, and more. Excellent communication, client service and facilitation skills to build relationships and foster Galt Foundation - Portland I interviewed at Regions Financial (New York, NY). You may experience a variety of issues related to customers or technical issues while working in the banking industry. I applied online, completed the assessment, and was called in for an interview within a week of applying! "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. "When I was working for my last company, we had a drastic shift in leadership that required the organization to adapt quickly to new ways of doing things. The process took 1 day. Ive inquired about pay but its gotten nowhere. In speaking with the client, they were very unhappy about our customer service and overall pricing. Why are you a good candidate. Knowing that this wasn't typical behavior from him, I immediately walked over to see what was wrong. Second with the branch manager in person. "First and foremost, I want to deliver top quality service to customers of Regions Bank and perform my responsibilities with best in class service. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions. We havent talked yet, but Im expecting great things. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). If you continue to use this site we will assume that you are happy with it. ", "In my current role, I was the person who was informed that we were losing one of our biggest clients to a local competitor. Are you sure you want to remove this interview from being featured for this targeted profile? As well, on days where I do feel very overwhelmed, it is important to take some personal time during a break to step away and get some fresh air. It had some standard math problems and scenarios. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. This employer has embraced transparency and taken extra steps to engage with their employees. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Some of my colleagues can't believe that I set aside 30 minutes to plan, but I know that making a plan actually saves me considerable time in the long run and makes me more productive. The interview was about 45 minutes long, and there were to interviewers. Consider sharing a professional challenge or a situation you overcame in school. Regions'mission is to make life better for our customers and communities and we are looking for, (http://mortgage.nationwidelicensing.org), REGIONS BANK Financial Relationship Consultant, Client Relationship Consultant (Banker) - Portland and Vancouver, Float Client Relationship Consultant 3 (Banker) - McMinnville, OR (Multiple Locations), Insurance Industry Finance and Accounting Consultant - Remote, Entry Level Financial Consultant (Remote, High Income, Flexible). In your answer, be sure to stress that you have the patience to work with all different types of people effectively and the calmness to handle customers that are demanding or full of questions. Share how this job will help you get one step closer to achieving your goals. In my current role, I work closely with our administrative and sales staff to help ensure smooth operations on a daily basis. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Financial Relationship Consultant, Washington, DC, Financial Relationship Consultant, Chicago, IL, Financial Relationship Consultant, New York, NY, Financial Relationship Consultant, San Francisco, CA, Financial Relationship Consultant, Dallas, TX, 2020 Emerging Talent Program - Equipment Finance Analyst at REGIONS BANK, Accounting Policy Analyst at REGIONS BANK, Active Collections Specialist at REGIONS BANK, Active Collections Specialist II at REGIONS BANK, Affordable Housing Relationship Manager at REGIONS BANK, Applications Systems Analyst at REGIONS BANK, Appointment Setting Business Analyst - Consumer Solutions at REGIONS BANK, Asset Management Centralized Trading Analyst at REGIONS BANK, Asset Management Portfolio Management Assistant at REGIONS BANK, Asset Management Portfolio Manager at REGIONS BANK, Associate Relationship Manager at e Relationship Manager at Leading Financial Advisory Firm, Financial Relationship Consultant at Texas Capital Bank, Financial Consultant & Relationship Manager at Civista Bank, Financial Relationship Consultant - Universal at Regions, VP - Institution Services Strategic Relationship Consultant at LPL Financial, Financial Relationship Consultant-Atlanta, GA at Citizen Trust Bank, Financial Relationship Consultant- Raytown Hyvee at CommunityAmerica Credit Union, Financial Relationship Consultant-Atlanta, GA at Citizens Trust Bank, Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions, Achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations, Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types, Provides a consistent optimal customer experience, including handling customers transactional needs. 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