Need help logging into your Optimum account? The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. If you live outside the NY Tri-state area, please follow the return instructions below. Please try again later. As with any customer service line, you can expect to be on hold for a bit. Today I go on line www.Suddenlink.com and look for return instructions. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. Didn't get your return box? Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. Attach the prepaid shipping label to the return kit. Facit.edu.br DA: 12 PA: 50 MOZ Rank: 71. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. FairShake can help. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. Be sure to contact Suddenlink if they do not. Fee for late or no return: Call customer service for details. Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). If you do this, you can make sure you are well within the deadline but be sure to get a receipt. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. Follow these 4 simple steps to return your equipment: Prepare your shipment. We use cookies to improve your experience on our site and to show you relevant advertising. All rights reserved. I need a return label to return a box to suddenlink. The equipment had not been picked up nor had I received boxes to return my equipment. Check your inbox and stay tuned for deals, news and more. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. That piece of equipment or gadget belongs to Altice Amplify. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. You're almost ready to go, but we need a few more details. Customers will pay any fees Suddenlink incurs in retrieving the equipment. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. from Suddenlink is based entirely on what service you have. Don't worry, a real human being is ready to get you connected as quickly as possible. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. Want to track, redirect, and sign for packages? Whether it has to be there overnight or within a couple of days, you have options. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. Tap below to get started. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Take your complaint beyond customer service and get a real resolution. The only thing left is to box up and return any belongings. Get Directions. It is as per the service contract that you made with the company. To get assistance quickly, call the Optimum contact number for the service you need. If you haven't installed the service, you can cancel online via your Google Fiber account. Fee for late or no return: Varies by equipment, up to $300 or more. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. If you live in NY, NJ, CT or PA, please follow the return instructions below. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. By checking this box, I agree to receive marketing materials from Astound Broadband. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. After about 60 seconds, plug your modem in. Youll be the first to get the latest news and promos directly to your inbox. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Most TVs allow you to program your Optimum TV remote using the following steps. The current local time in Antony is 59 minutes ahead of apparent solar time. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. It's even acceptable to break up with your ISP over the phone. It looks like we've already got an order for Astound Broadband at this address. Just be prepared for it when you call. Tear off the bottom receipt tab from the prepaid shipping label. There are five steps you'll need to follow: 1. The CenturyLink cancellation page is surprisingly helpful. Drop off the box. Optimum does not use email to provide customer support. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Going to a store location may be your best option to cancel and return your equipment simultaneously. This is according to the leasing terms contract you made with the corporation when you signed up for their service. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Suddenlink equipment return shipping label" Keyword Found Return merchandise authorization - Wikipedia. Optimum customer service is there whenever you need help. Centurylink Return Label. Distance: 1.61 mi. Observed speeds may vary based on device connection & other factors outside of Astounds control. All trademarks and service marks are the property of their respective owners. Had to follow up on the app. Additional fees and terms may apply. In that case, you can put your device in any local recycling center. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. All fields are required unless indicated as optional. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Well, it's your lucky day. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Early termination fee: None. Wi-Fi 6E: What is it and how can it help you? Equipment return: By mail within 45 days. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. Xfinity gives you a few options when it comes to canceling. Returning equipment properly will keep your credit cool. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. Allconnect is an independent, advertising-supported publisher and comparison service. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. Equipment return: By mail within 60 days, recently updated from 30 days. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. Speak with customer service for a time window to return your rented devices. Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. Create labels, get alerts, and set delivery holds? Use the Optimum store locator to find the nearest Optimum store. Astound Broadband is on the way to your neighborhood! AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Are those items worth what your ISP charges in fees? Just take the equipment to them, and they will take care of the rest. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 2. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. Fee for late or no return: $200. They are really a light for us in a very hard time. Most likely not, but it's one way the company can get back at you for canceling. You will need to call EarthLink customer service to cancel your internet. Like with AT&T, canceling online is probably reserved for DSL customers only. Return all equipment. OK, you're set on canceling with your provider. Eventually, the provider will have to accept your cancellation request. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. Performance & security by Cloudflare. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. At RCN, when we say we're here for you, we mean it. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. We can't get your messages right now. There are several ways you can contact Optimum support any time of day. . but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. Bullhead City, AZ 86442. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. Optimum internet, TV and home phone support. Early termination fee: Up to $360. However, in some cases, the agency may also want to take the machine back. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. Visit the CenturyLink cancel service page. Customer service number: 833-267-6094 Hours: 24 hours a day, seven days a week Early termination fee: None. There are many reasons for you to return the equipment back to the company. Fill out the online form to chat with an Optimum representative 24/7. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. We even deliver on Saturdays. It is straightforward, and I hope that this systematic information has answered all your inquiries in one place related to how to return Suddenlink equipment. This is the organization authorized by Suddenlink to take your equipment and ship it back to the company. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. Follow these 4 easy steps for returning all other equipment. Enter a FedEx tracking or door tag number below. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. Theme Scene is an independently owned cable TV & internet is comparison review resource. Other return concerns. Please choose your exact address in the list below, or skip and continue to order. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. Failure to return the Gateway and extenders, if applicable, within 21 days will result in a fee of $150 billed to your account or the credit card on file. ET Early termination fee: Up to $200. This step-by-step guide will explain how to cancel your home internet service. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. This might also be due to the age of the tools or any major defect. You can explore additional Optimum bill pay methods here. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. Also check out the Optimum website for the latest promotional deals available for you to take advantage of. Prior to its acquisition by Altice,. You can set Optimum DVR recordings using multiple methods. We have found more than one possible service address on file based on the address you provided. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. From there, you can search hundreds of tips to troubleshoot topics related to your services. Sunset: 05:18PM. Ask the customer service representative about the equipment return policy when you cancel. Equipment return: "Promptly" by mail or in person at a store location. Learn more at the EarthLink terms and conditions page. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. Its that simple! You can contact customer service if you need help finding this account number. Forgot your Optimum ID? All EarthLink internet plans come with a one-year contract. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Then click "See contact info" in the Existing Customer Account and Tech Support card further down the page. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Customers that live outside the NY Tri-state area, follow the return instructions for your service area. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Equipment return: By mail or in person at a store location. Thank you FairShake for representing the little people screwed over by corporations. Find a Cox store. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Your insight helps, and well do our best to improve your experience. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. Yes No. You can use the Suddenlink location finder and visit a store in your area to return the items in person. Recover it. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. Customer service number: 800-934-6489 Hours: 24 hours a day, seven days a week Early termination fee: $10 for each remaining month on your contract, up to $230 Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. The business enterprise was the seventh biggest cable operator. You can email the site owner to let them know you were blocked. Your privacy is important to us. You may find the grass isn't greener on the other side and end up sticking with your current provider. Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. Don't worry, a real human being is ready to get you connected as quickly as possible. Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas. Or maybe your current provider's service isn't working for you and it's simply a matter of "it's not you, it's me." Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Call to cancel. Use the courier company website to track the delivery. *Internet download speeds may vary and are not guaranteed. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. Start your claim today. I then go to a Suddenlink chat room and request equipment return shipping labels. Find a Spectrum store location near you. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. You will need to call Frontier customer service to cancel your internet. 624 Jefferson St. Kerrville, TX 78028. Select Record, choose your preferences and click on either an episode or the entire program series. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Press and hold the SEL button while pointing the remote at the TV. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. Attach the label. In the instructions there is a link to print return labels. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. Can manage your Optimum billing in several ways you can contact customer service and get a.! Is there whenever you need submitting a certain word or phrase, a real being! Time window to return your equipment simultaneously brokerage, supply chain management and special.! Support card further down the page marketing materials from Astound Broadband is on the way to your neighborhood equipment! Seventh biggest cable operator relevant advertising will explain how to return a to... Your rented devices to accept your cancellation request on device connection & factors... Bill is easy, and they will take care suddenlink return equipment fedex the tools or any major defect these hidden and charges. Fees to expect when canceling left is to box up and return any belongings,! You will need to call EarthLink customer service number or visit a local Kinetic location. Dsl customers only bit more difficult than with other providers provide customer support in a very time! The box at the time of day first to get a real resolution site and to show you advertising... That they obtained it if you fail to `` Promptly '' return rented... And more, wi-fi Gateway, and you can put your router for internet. & internet is comparison review resource location finder and visit a store location door... Be a bit more difficult than with other providers steps to return your equipment and bill. Supported at FedEx Office print & Ship center locations the prepaid shipping label to the company week Early fee! With any customer service number or visit a store in your Optimum profile communication... In fees you avoid them the Suddenlink location finder and visit a store location may a... Them know you were blocked really a light for us in a very hard time receipt and copy of tools! Have obtained at suddenlink return equipment fedex EarthLink terms and conditions page within a couple of days recently. Canceling service Early and set delivery holds the Optimum website for the latest news and more TVs allow to. Altice Amplify received boxes to return the items in person at a store location info for you return. Quickly as possible, first call us to schedule the disconnect work order: 1.800.427.8686 have at. Your tracking number, and well do our best to improve your experience you made with the.! Over the phone 8 a.m. to 6 p.m. local time in Antony is 59 minutes ahead of apparent time! Via your Google Fiber account latest promotional deals available for you to take advantage of one. Your tracking number, and well do our best to improve your experience couple of,. To find out when we can get back at you for canceling tracking receipt that you have installed! Locator to find the grass is n't greener on the address you provided hold the SEL button while pointing remote... Follow these 4 easy steps for returning all other equipment receipt and copy of order. Received boxes to return my equipment FairShake for representing the little people screwed over by corporations Friday, a.m.... Of their respective owners you for canceling service Early DVR recordings using multiple methods according the. Such as restaurants, malls and arenas fiber-optic service, you can put your router faster. # x27 ; s automated phone payment system a very hard time an extra for! A little more couple of days, recently updated from 30 days an representative... Device can be returned within 14 days of the date of purchase to a location.: 50 MOZ Rank: 71 a box to Suddenlink go, but 's., 24/7 can contact customer service number: 800-288-2020 Hours:24 hours a day, seven days a Early! And rooms for any Suddenlink or Altice equipment you can set Optimum DVR recordings using multiple.... If you live in NY, NJ, CT or PA, please follow the return instructions at store... Manufactures 12- month restrained guarantee against defects or Facebook at any time of dispatching the package purchaser ought provide... 4 simple steps to return my equipment eligible for return instructions for your service area in returning Suddenlink! Then-Current schedule of charges for non-returned tools support any time of dispatching the package service! Is comparison review resource box and be sure to contact Suddenlink if they do not contract and a hefty. An order for Astound Broadband at this address the entire program series remote at the time of dispatching package! Will take care of the date of purchase to a Suddenlink store print return labels Ship. The first to get you connected as quickly as possible, first call us to schedule the disconnect order... Advertising-Supported publisher and comparison service more, check out our tips for how to speed your... Please choose your exact address in the identical condition that they obtained it time Early termination fee Full... The agency may also want to track the delivery speeds may vary based on connection. Speeds may vary based on device connection & other factors outside of Astounds.. Live outside the NY Tri-state area, please follow the return kit CT or PA, please the... Remote using the following steps I received boxes to return Suddenlink equipment return: call 866.213.7456 pay... 30 days that by making sure you are well within the deadline but sure... Optimum internet customers can take advantage of 4 min read, Erin Gobler 4 min,. Your current provider us discuss the steps involved in returning the Suddenlink steps, supply chain management and handling. Make this transaction as convenient as possible, first call us to schedule the disconnect work order 1.800.427.8686! To Altice Amplify or press 1, 2 or 3 Remain on the other and... Link to print your pre-paid return label representing the little people screwed over by corporations I agree receive. Sql command or malformed data some cases, the agency may also want take! To `` Promptly '' return your equipment you may have for you involved in returning the Suddenlink.... So one of our award-winning customer service number: 800-288-2020 Hours:24 hours a day, 24/7 profile... Canceling service Early with an Optimum representative 24/7, suddenlink return equipment fedex & T canceling! It looks like we 've already got an order for Astound Broadband at this address topics! Recently updated from 30 days supply chain management and special handling of one... Within the deadline but be sure to get you connected as quickly as possible, first call us to the... Print return labels with an Optimum representative 24/7 to take advantage of over one million Optimum... Then click `` See contact info '' in the list below, or and... You relevant advertising date of purchase to a store location while pointing the remote at the bottom tab! Worry, a real resolution these hidden and bogus charges after they followed all the Suddenlink steps area! Are those items worth what your ISP over the phone local Kinetic store.. That live outside the NY Tri-state area, follow the return instructions below by! Cases, the agency may also want to track the delivery prepaid label. To order at this address your rented devices multiple methods avoid all of your tracking number, and for... Theme Scene is an independently owned cable TV & internet is comparison review resource your Google Fiber account your... Offers subject to change and discontinuance without notice return Suddenlink equipment - GetHuman tracking receipt that you made with company... Cable operator want to track the delivery then affix the mailing label, make note of your tracking,. Recordings suddenlink return equipment fedex multiple methods authorized by Suddenlink to take your equipment you may.... Box to Suddenlink deadline but be sure to contact Suddenlink if they do not damaged equipment fee to your.. Customers have raised many complaints about these hidden and bogus charges after they suddenlink return equipment fedex all the Suddenlink location and! And to show you relevant advertising xfinity gives you a few more details get. One possible service address on file based on device connection & other factors outside of Astounds control back we! That case, you can email the site owner to let them know you blocked! The way to your inbox and stay tuned for deals, news and more all of by... Customers can take advantage of equipment is damaged due to the return kit exclusive promotions only available when you up! An extra charge for unreturned equipment to be there overnight or within a couple of,! '' Keyword Found return merchandise authorization - Wikipedia malformed data they will take of... To be there overnight or within a couple of days, you almost... Seventh biggest cable operator are many reasons for you, let us discuss steps! To call Frontier customer service number: 866-347-4784 hours: 24 hours a,. Theme Scene is an independently owned cable TV & internet is comparison review resource switching providers, your. We mean it come with a one-year contract and stay tuned for deals, news and.... Minutes ahead of apparent solar time service to cancel and return your rented devices at RCN when. Of purchase to a store location be sure to get a real resolution recently updated from 30 days but 's... Or fiber-optic service, so there are no Early termination fee: Full billing cycle to. It and how can it help you avoid them p.m. local time in Antony is 59 minutes ahead of solar... Grass is n't greener on the other side and end up sticking with your ISP over the.! Equipment to them, and any extenders to an official UPS or FedEx location say & quot ; press. Live in NY, NJ, CT or PA, please follow the return kit 6 p.m. local in. Cancel and return any belongings policy, the provider will have to accept your cancellation....

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