Your answer can be short and to the point. Its good to be aware of them and have a healthy level of respect, but you definitely arent scared. Assure the interviewer that you can be diligent when it comes to assessing your priorities. You dont want your interviewer to loose interest. Be sure to include what the overall outcome was of the situation, and what you did to repair the communication issue. Second thing is saying that this is not an issue anymore in the era of modern technologies. New flight attendants for United Airlines are pain in the range of $28/hour (according to Glassdoor) and $30 /hour according to Payscale. Read and study the following tips before downloading a copy of our Flight Attendant Interview Questions and Answers guide: Because when it is the case, you will find it natural to go above and beyond for the customer, and to make sure they enjoy their experience with the company. If there is a specific job within their training department, that you are hoping to gain in the future, you can mention those specifics. State you are a self-starter and a team player which will allow me to work well independently or in a team. United Airlines has been dedicated to their customers for over a 100 years, delivering each customer safely to their destination whether that be international or regional. Tell us about a difficult customer service experience? It is also the most dreaded question of all. This skill is a great help when it comes to customer service and sales. And when i have time, I will hang out with my friends. Your clothes should be clean, ironed and fit well. Handle it by minimizing your weakness and emphasizing your strengths. Give an example of a time you when you couldn't seem to explain what you needed from other team members or, talk about how one of your team members couldn't communicate effectively. Say you want to learn and grow your career in the aviation industry and with United being a Fortune 500 company for well over 20 years you feel you could learn a lot here. The United Airlines tagline is 'Fly the Friendly Skies.' The airlines will provide you with hotel accommodations along with breakfast and lunch. Below are the scores for these airlines, including United. Perhaps you do not fancy the idea of being away from home so often. Ensure that you mention accurate information to assure the interviewer that this is not your first time interacting with the brand. Lufthansa. * Special tip: You can download the list of questions in a one page long PDF, print it, and practice your interview answers anytime later: Each job has some drawbacks, and when we talk about airline jobs (especially cabin crew and pilots), this is something many employees find hard to bear. They had been skipping the VI or video interview and going right to the F2F or face-to . You have a few options for a good answer. Can you admit making a mistake? Tell me about a time when you were blamed for something that was not your fault. United Airlines Flight Attendant Interview. Numerical Ability - 10 Min: Logical, numerical relationships. United Airlines is the world's third-largest airline when measured by revenue. I also offer my co-worker the chance to switch roles with me for the rest of the night so she can clear her head. If you dont know what to say have a look at other jobs at United and find a position you can see yourself doing in five years. Hiring managers at United Airlines should get an impression that you enjoy such moments, and find some sort of personal satisfaction in them. Although some of the requirements are set by the FAA for all flight attendants, there are also some that are specific to United. Your expressed interest in those particular internal opportunities will solidify the fact that you are, indeed, seeking a long-term fit with them. We do not have advertisements on our pages but we do try to make money through paid-memberships. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Share with the interviewer what they could do to ensure that you are happy and productive. Talk to the interviewer about what made this person challenging and what their relationship was to you. United Airlines is the third-largest carrier by revenue in the world. With enthusiasm I told them my story and why it was my best day. Is there anything else youd like United to know about your qualifications? We worked very well together and gave each other positive feedback to make the next trip even smoother. Which skills do you possess that are the most helpful for this role with United Airlines? You should narrate your experience in detailand it can be from a hotel, restaurant, store, but also from the skies. He helps job seekers from all walks of life to pursue their career goals, and to prepare for their interviews. Once you finish your description of the situation, you can add that youd love to provide the same level of service to the customers of United Airlines (do this especially if you apply for a cabin crew position). Because you cannot afford big conflicts in the skies, being responsible for the safety of the passengers. United Airlines is an Equal Opportunity Employer and provides reasonable accommodations to applicants in need of an accommodation to participate in the online application and overall selection process. The interviewer is looking for more information on your traits vs. your integrity. We do this by creating interview questions that we think you might be asked. Note we recommend reading the General United Airlines Interview Questions but you can skip and search by role. To help you prepare for an United Airlines job interview, here are 30 interview questions and answer examples. Pin This For Later. If you are new to the industry and do not have the related training, be honest about that and comment on any other training you've completed, that may be relevant or helpful. ", "Here are some ways that you can build trust with your coworkers:- Show common courtesy. Tell me about your worst day at work. As a bonus, you are paid more for flights that take place at less popular times. Talk to the interviewer about a time when you have encountered an unexpected challenge. ", "This position offers the next steps in my career and the growth that I am ready for. Mention you researched which airline was the best airline to work for and United Airlines was ranked #1 by glassdoor which means a lot since it was ranked by employees. Mention you have great attention to detail which will allow you to ensure the safety and comfort of our customers. Showing off your fabulous personality is one of them, for instance! For sure youve experienced your fair share of conflicts, and certainly they had all kinds of outcomes. I tried to be as helpful as possible and learn from them as well. You can also add any previous experience with working in customer service, or some seminars and trainings you went to. Find additional company focused interview questions by practicing from one of our industry sets. Can be a situation when you went above and beyond for the customer. Think about your relationships with coworkers, past and present. One of the colleges was very negative and as a result, made others negative which resulted in many changing jobs. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Visual Speed and Accuracy - 5 Min: Quickly and accurately spotting fine details. As a representative of United Airlines I would embody the brand everyday with dedication and enthusiasm. ", "I am a team player, as well as a leader. American Airlines. United Airlines Interview Questions. My ultimate goal is eventually to train others in the airline industry. This article will also show you how to become a flight attendant for United Airlines. They told you great things about the collective in the workplace, employee benefits, career growth, anything else. More experienced flight attendants with 5+ years of experience usually make more than $40/hour. Its a complete guide to help you become a flight attendant with no experience. Ensure the interviewers that you would intervene immediately. Emirates. I have gained a lot of patience in challenging situations and learned to not get stressed out or overwhelmed in a stressful situation. i handled this situation very calmly and just said "I'm sorry you feel that way, are you ready to leave?" she did not handle that very well and called me a lot of rude names and told me i had a pea sized brain. United Airlines is the 4th largest airline in the United States. I value group goals and achievements as much as individual goals. Very good answer re: valuing group goals/treating others with respect/respecting diversity. Uniforms can be a controversial discussion in many organizations; however, in the airline industry uniform use is more common than not. Why do you want to work for United Airlines? Think about what you enjoyed about some of your relationships with past coworkers. Do Flight Attendants Have to Wear Make-Up? Is it a step up in your career or - a stagnant move that you are just complacent with taking until something better comes along? When you are asked to list your top skills, it's best to tie in your rock-star skills with the requests contained in the company's job description. and how you handled it. The purpose of this page is to help you prepare for your job interview. We all know this is not a Monday to Friday job so tell them you have no problem working the hours United Airlines assigns you. Upon completion of the training program, new flight attendants are also given a one time $1,000 bonus. Alternatively you can refer to a recommendation from a friend. The United Airlines flight attendant video interview is a pre-recorded interview with HireVu. Assure the interviewer that this position will be challenging for you, is a step up in responsibilities, and that it fits with your overall career goals. This volume of business means that you must be a willing and devoted part of the United team. Flight Attendant Interview Questions & Answers September 9, 2022 They work with young, intelligent, and attractive people while assisting passengers in reaching their destinations safely. The interview tool assists you with a popular set of interview questions that are used by United Airlines to assess your skills. United Airlines says on their website that they offer more than just a paycheck -- they give you opportunities to explore the world. How would you deal with an upset customer? Learn more here. Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please. Finally, be sure to note any first aid experience or second language you speak. Maybe you neglected a customer, or replied to their request in an inappropriate way, and later regretted it. As a result both the customer left satisfied and my co-worker more relaxed from the situation. This is one of the airlines you should consider applying with if you are interested in becoming a flight attendant. Strong relationships have to be built on these principles. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Try to think of a situation that does not show a personal weakness. Copyright Free United Airlines Flight Attendant Interview Study Guide Questions and Answers Tell me about your best day at work. My best work day was when all my students understood the course work and it was displayed in a 98 percent passing. United Airlines top competitors include. Last thing is saying that getting away from home and family is exactly what you are looking for. Our interview questions and answers do not represent any organization, school, or company on our site. Show them that you personify these qualities. Received email for online interview the next day, 20th. United is one of the most successful airline carriers in the world. After you finish the training program and begin your flight attendant role, youll start as a reserve flight attendant. If you like working with people and you want to pursue a career in customer service you also need to consider the environment and role you prefer.. For those who like travel and stability, a job as a flight attendant may be a great fit for you. Or a situation when you suggested some improvement to this or that process, and as a result helped your employer to save money. Login with Facebook! If you are shortlisted, then you will be called for a face-to-face interview. Talk to the interviewer about the ways you feel you would benefit from this position. You can view positions and apply directly on their jobs site here. How does this position fit into your career goals? * May also interest you: How to dress for an interview? 2001-2022 , AviationInterviews.com All Rights Reserved NS, Free United Airlines Flight Attendant Interview Study Guide Questions and Answers. They have to be able to picture you doing the job. This is where you convince the interviewer that you have researched the organization and are interested in their services. Therefore, any date prior to 2019 might not be accurate. How have you gone above and beyond for a customer? A1: My experience working in a close-knit team has taught me that communication is too important to slack off on. Assure the interviewer that you can respond professionally when it comes to sudden changes. 40 graduating flight attendant classes are scheduled this year alone. Tie in your knowledge of the company with your service standard. You can also find your lack of experience (if thats the case) super challengingsince you are a perfectionist, and want to exceed the expectations of the passengers. "I have a unique ability to strike up a conversation and build rapport with nearly anyone. The ability to legally work in the United States, Ability to fly both domestic and international routes, Ability to pass a background check and drug test, Meet physical requirements of the job (reach overhead bins, stand for long periods of time, etc), 2 years or more customer service experience. On some flights it can be less than 20% of passengers. "My primary goal in my career as a flight attendant is to become a senior team member and eventually train others in the airline industry. You would prepare for a video interview the same way you would prepare for a regular interview. Alison Doyle suggests the interviewer may be looking for weaknesses so be careful when answering this question! 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