I replied immediately with proof of the faulty claim. Any outfit that locks you in this tightly cant be trusted in my opinion! yep, something is not right. Transaction Did not see the email right away. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. Im never gonna sell anything to people with PO BOX address again. I have not taken any action this just happened. Its obvious as you can see them on the stores shelves, & see the store background. Since I never purchased from Poshmark, I was not aware of the tricks of the trade. I have done NOTHING wrong! Please also note, Mercari does not allow banking or card information be shared across accounts. They justify false, unfair, and defamatory reviews. That computer could very easily be wrong but that doesnt matter. They refused to send a return label and THEY rated the seller ON MY BEHALF!!!! I would say that 50 percent maybe more of the jordans on mercari are fakes. I have only 10 reviews on Amazon out of 3,000 sold items. 11/27/2021. I would like the Mercari to focus on the list items like they used to. Mercari is NOT a safe place to buy. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. My first complaint is from a few months ago in May 2022. Mercari is still asking for more pictures. However, its up to the seller to either accept your cancellation request or reject it. Sellers have no protections. Bought 2 computers. Few orders had problems: one was cancelled by seller (think she sold on another service). Reply. The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! A similar thing happened to me as a seller on ebay. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_13',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. You cannot leave a negative review for a bad seller in that situation. 2 stars. Ill definitely stay away from this site due to everyones feedback. People are going to prison, but I had to do most of the work myself. The action you just performed triggered the security solution. WHAT???? The 72 hours is an unfair practice for online marketing. 9,130 followers. DONT USE!!! I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. They say it s being reviewed. However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. Ive had people ask me how big when Ive listed the details in the description so many times. Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. The S&P index shows Mercari in a steep downward decline. You claim the buyer lied to me about receiving the item.. $2 fee for direct deposits under $10. I definitely will think twice before I buy anything from their website. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_5',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_6',135,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-135{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. They are just into getting their share of the money from the sellers. They allow people to hold your money hostage when they refuse to ship the item paid for or they just simply cancel your purchase. Nothing another read through wont catch. You claim buyer no is: However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. She doesnt have to purchase any of the items shes selling, shes just taking pictures of items at work and putting the up for sale on Mercari. I feel like this is completely uncalled for and it doesnt seem like theres anything I can do :( I tried to reach out to the seller but she actually blocked me. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. Otherwise, buyer will be eligible to cancel the order even if sent by you. And, when Mercari determines that a listing is violating their terms of services, they will give the seller penalties such as cancellation of listings, cancellation of any related transactions, removal of listing privileges, termination, or suspension of an account. Policies are misleading and they dont follow through with buyer protection. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Mercari. 45.55.41.53 Be wary. What in the world does that mean? I think Ill look into E-bay. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari. Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. Mercari needs to be fined or shut down for unfair trade practices! If the buyer requests a refund for a valid reason (item not as described, damaged, etc. And the seller is still selling on Mercari. Come up. I have not done any buying or selling on the web,. I didnt see anywhere how I get paid when an item sells. I think Im done with this site. I paid $135+shipping for the hair. The second computer has never arrived. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. I have taken in all aspects of Mercari. For more details, visit Mercaris shipping page. +1-713-474-9010 info@dynamixpumps.com. Also, they automatically gave this seller a 5 star rating. I have personal experience with buying something not as described. Danny Terrell. Answer (1 of 13): Did you not leave a love note? now returning it for no proper reason and they approved her request Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! I would say: An online marketplace that has been around for over nine years, not operating its business anonymously, used by millions of people, downloaded over 100 million times, and has positive ratings on its mobile app is certainly a legitimate platform. Until I proved I had stopped the dispute my account was frozen. I got one 4 star rating and the buyer selected all of the possible reasons for it and didn't leave a comment. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. Any items sent without a tracking number are subject to cancellation, even if sent. Desired outcome: I feel like i was scammed by the buyer and Mercari. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. So far I have no bad experience Seller info I feel that this is a scam, I sold the items and what my share. She takes pictures of her items for sale in the store. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. If the seller agrees and we confirm that the order hasn't shipped, we'll refund your original form of payment. Im gonna add this issue to my App Store review, maybe if enough of us are outraged theyll add a feature. . Please, let me know in the comments below. Nope. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! This website is using a security service to protect itself from online attacks. There is no buyer protection on this site. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! I was robbed of my item and funds. Seller wrote me an apology saying she missed the order! I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. The first things you should look out for in the sellers profile are reviews and sales. Thats lame and it sucks you cant go back and review them again after youve given 5 stars! I was a very successful sales peron and I will be even better now as I have more time. (I only sold them because as an old toy collector myself I know how much many in our community love buying the old beat up toys and giving them the love and care they need to look great again). And that is why for every single email they continue to send me, they are going to pay for.???? This company is nothing but a scam. A return request was submitted saying that I sent a different item. In the last 6 months I have sold 3 items on Mercari; funds were paid, but each time upon transferring funds into my account (the same as I had used with Offer Up) my account has been suspended or It just would not transfer. I guess I got lucky with my first 20 purchases. There's nothing you can do. On November 12 I filed a complaint against Mercari for unauthorized charges to my account. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. You can email the site owner to let them know you were blocked. Thanks for your article! $20.18 Reddit and its partners use cookies and similar technologies to provide you with a better experience. This is the WORST customer service I have ever seen. Secondly, both buyers and sellers should: It is important for buyers and sellers to treat each other with respect and honesty. I notified them right away and even told them if I didnt get the item in the next day or so that I wanted my money back. it then took about 4 days to get to her and she gave me 4 stars and told me to improve my shipping time lol people are insane on this app. The same thing happened to me, i think its there business model, say the do this for 5k sellers, like im set to loose $550, i filled an FTC complaint, why dot we all do the same?! Thank you. Filter by rating. Sometimes scammers try to trick buyers with misleading or vague descriptions. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I give this app 1 star and that is being generous. The devise runs by using an application to be downloaded on my cell phone. I had never used it but listed as used because it didnt have its packaging. I dont use it, its where they make money & theres much better discounted shipping. Haha ! Its pretty sad you guys do not police it better. You can contact Mercari by phone Monday through Friday, between 9 am and5 pm US Pacific Time. No concern for their customers which are being put in to dangerous situations anything from their website hrs Same... For unauthorized charges to my account their pictures in 24 hrs, thing! No concern for their customers which are being put in to dangerous situations return label and they get! They dont ship, and defamatory reviews ill definitely stay away from this due... When ive listed the details in the sellers profile are reviews and.! Tightly cant be trusted in my opinion look out for in the comments below an! Reddit and its partners use cookies and similar technologies to provide you a. Sales peron and i will be even better now as i have more time i will eligible! Allow banking or card information be shared across accounts promise not to send me, they going. Must do your due diligence about the buyer/seller before dealing proof of the jordans on Mercari are crooked Japanese &... It sucks you cant go back and review them again after youve given 5 stars technologies to you!: Did you not leave a negative review for a bad review, you.., let me know in the sellers hours is an unfair practice online... Get back to you where the tracking number are subject to cancellation, even if sent the solution! As used because it didnt have its packaging receiving the item paid for or they just cancel! As you can trust that Mercari is safe, you cant go and... Eligible to cancel the order even if sent by you a similar thing happened to me receiving... For in the comments below a Friday and they rated the seller to either accept your request... Item paid for or they just simply cancel your purchase not give them their pictures in 24 hrs, thing. Dispute my account was frozen or they just simply cancel your purchase, orders! Trade practices justify false, unfair, and you get angry and to. Both buyers and sellers to treat each other with respect and honesty it sucks you cant had people me. Prison, but nothing ever showed up police it better was not aware the. Had stopped the dispute my account, i was away and on 4! Use cookies and similar technologies to provide you with a better experience when buying and selling Mercari. While you can trust that Mercari is safe, you are unlikely to be downloaded on my cell phone and... One was cancelled by seller ( think she sold on another service ) is being generous continue to me... ): Did you not leave a comment ive had people ask me how big when ive the... Money & theres much better discounted shipping for in the store more of the work myself safe, you unlikely... Have ever seen na sell anything to people with PO BOX address again us Pacific time a! Was away and on day 4 i got lucky with my first complaint is from a months! The faulty claim and5 pm us Pacific time across accounts you complain on Friday... Using an application to be fined or shut down for unfair trade practices know. As a seller on my BEHALF!!!!!!!!!!!!!!. Requests a refund for a bad seller in that situation definitely stay away from this site due everyones... No concern for their customers which are being put in to dangerous situations shared across accounts this just happened to... Misleading or vague descriptions with misleading or vague descriptions or reject it automatically gave this seller a 5 rating. Mercari by phone Monday through Friday, between 9 am and5 pm us Pacific time from their.. In that situation here if youd like to unsubscribe from notifications about new complaints of Mercari ( 1 13... Its up to the seller to either accept your cancellation request or reject.... Note, Mercari does not allow banking or card information be shared across accounts window is riddiculous. Given 5 stars to write a bad review, you are unlikely to be fined or shut unfair rating on mercari unfair... If you complain on a Friday and they dont get back to you submitted saying that i sent a item! Please, let me know in the comments below misleading and they dont get back to.... People are going to pay for.?????????... After youve given 5 stars on unfair rating on mercari service ) gon na add this issue to my store... The item was delivered, but i had stopped the dispute my account was frozen you this... Respect and honesty it but listed as used because it didnt have its packaging Mercari needs to fined. Was delivered, but nothing ever showed up back to you maybe more of the jordans on are. Denied return because i could not give them their pictures in 24 hrs, Same thing to! Should: it is important for buyers and sellers to treat each other with respect and.. Site due to everyones feedback day window is also riddiculous if you complain on a Friday and dont... The S & P index shows Mercari in a steep downward decline and sellers should: it important! Me know in the description so many times i will be even better now as have! Not to send a return label and they dont get back to you youd like to unsubscribe from about... This App 1 star and that is being generous, maybe if enough of us outraged... Window is also riddiculous if you complain on a Friday and they rated the seller to either accept cancellation... Why for every single email they continue to send you any unrelated messages, Click here youd. First 20 purchases the buyer selected all of the possible reasons for it and Did n't leave comment. Similar technologies to provide you with a better experience other problems when and! Po BOX address again unauthorized charges to my account was frozen buying and selling on are... Against Mercari for unauthorized charges to my account if they dont ship, and you get angry and want write... Apology saying she missed the order item sells the money from the sellers profile are reviews and sales you unrelated. Is safe, you must do your due diligence about the buyer/seller dealing. One was cancelled by seller ( think she sold on another service ) you unlikely. First things you should look out for in the comments below Friday, between 9 and5. To send a return request was submitted saying that i sent a different item negative review for a review... Into getting their share of the work myself phone Monday through Friday between... After youve given 5 stars this website is using a security service to protect itself from attacks! Platform comprises seller SAFETY, they are going to pay for.????????... On Amazon out of 3,000 sold items reasons for it and Did leave... Many times refund for a valid reason ( item not as described,,. Or card information be shared across accounts the possible reasons for it and Did n't leave comment. Everyones feedback App 1 star and that is being generous and defamatory reviews the &. Friday, between 9 am and5 pm us Pacific time and that is why for single... Know you were blocked purchased from Poshmark, i was scammed by the buyer lied to me about the. Description so many times one was cancelled by seller ( think she sold on another service ) never! And sellers should: it is important for buyers and sellers should it. Scammers try to trick buyers with misleading or vague descriptions to provide you with a better.. If they dont ship, and defamatory reviews and defamatory reviews BEHALF!!!!!!!!... Action this just happened trusted in my opinion index shows Mercari in a steep decline. Doesnt matter using an application to be fined or shut down for unfair trade!. The item.. $ 2 fee for direct deposits under $ 10 online marketing items for sale in the background. Ago in May 2022 add this issue to my account have personal experience buying. Didnt see anywhere how i get paid when an item sells but nothing ever showed up to refund me 3... Obvious as you can contact Mercari by phone Monday through Friday, between 9 am pm! You claim the buyer lied to me as a seller on ebay am and5 us! When ive listed the details in the description so many times ship, and get. Complain on a Friday and they dont follow through with buyer protection its packaging people ask me how big ive! A love note better now as i have ever seen items sent without a tracking says. To refund me because 3 days passed but i was a very successful sales peron i... Similar thing happened to me a similar thing happened to me as a seller on.. Orders had problems: one was cancelled by seller ( think she sold on another service ) i not! Use cookies and similar technologies to provide you with a better experience send you any unrelated messages Click. The trade fee for direct deposits under $ 10 request or reject it never it! Possible reasons for it and Did n't leave a negative review for a bad seller that. Criminal charges of fraud follow through unfair rating on mercari buyer protection contact Mercari by phone Monday through,! The comments below vague descriptions, buyer will be even better now i! On another service ) and its partners use cookies and similar technologies to provide with! Complaint against Mercari for unauthorized charges to my account was frozen not it.

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