I could also work on what the activity could offer much more. I can tell you from experience they will pick an easy consequence, so once they have come to a unanimous decision, I will ask the ones who gave in how difficult would the consequence have to have been for them to stand their ground. While the most equitable division is 50/50, there's a twist; each individual is given a secret objective to try to complete. (influencing) We had recently introduced customer service standards and to bring the policy alive rather than just sit on a shelf, I ran a team training morning session using Goldilocks as part of the session. This was an effective module near the beginning of the course; the delegates had an increased awareness of natural assumptions and listening skills which effectively introduced further modules within the course. Closed questions are those that require just a yes or no answer. How challenging did you find this activity? Advise participants to use open questions instead of closed questions. Another teammate responds by giving their interpretation, in a you said, I heard format., You said, When will you have that report ready?. The main content of the day was more fruitful once this had happened. This is one of my favourite activities; I use it in my Telephone System/Call Handling training where it is very important for people to listen to what others are saying on the telephone. . Do you feel unmotivated and bored in your team meetings when the need to brainstorm comes up? The goal of this activity is to ask fun icebreaker questionsnot cause conflict. Teammates can talk about how the issue might play out differently if there were more or less time between certain events on the timeline. Group Size:This module is suitable for use with groups of up to 15 participants. Aims: To identify some of the key themes participants will be exploring in the forthcoming training around conflict. The trainers notes are very well laid out and it is what all exercises should be, simple and yet effective. In total, allowing for discussion, we recommend allowing 20 minutes for completion. This means asking each other questions about their items, listening to the answers, and coming to an agreement between them. Make sure you play outdoors or in an open indoor space. It always gets people talking and laughing when they realise how they have not really been listening to 'my' story. Conflict ResolutionActivity for adults (PDF), What Is Imposter Syndrome in the Workplace and Dealing with It, 6 Quick Icebreakers Games for Training Seminars and Meetings for Small Groups. Real life conflicts can be tense, and mediating fictional conflicts builds team skills in a low-risk setting. Give it a go, youll love the results! What techniques did you use to come up with the 4 words? - When Messages get Lost in Translation, Course Introduction - A Basic Introduction to Training Events, Flendas Tale - Understanding Our Impact on the Behaviour of Others. Im not often prone to giving a 100% as I believe we always have room to improve. gcse.type = 'text/javascript'; 1. Pro tip: You can also add one extra round and ask debaters to argue both sides of the argument together by collaboratively thinking up new points for each topic. What would you do if one of your teammates did not reply to your emails for days, but you saw them posting random, non-work comments in Slack? While sharing the story, the presenter should touch on the following points: If the conflict happened years in the past, then the presenter can also discuss how the problem might be solved today. Aims: To explore why difficult conversations can be necessary and form part of healthy working relationships. I grew up in a home with a lot of conflict. Download it NOW! Want to take home as much as possible over the $1 half. Pairs of employees are assigned as partners and assume a traditional arm-wrestling position. Conflict Management Training Activities Amp Ice Breakers courses, Find and join million of free online courses through FaqCourse.com. Pages Updated On: The eight-step process below will help you manage a conflict in a way that works for everyone. Time:This exercise will take about 10 minutes to complete. Excerpt: Similar in some ways to the idiom 'beating around the bush' described in a previous ConflictMastery Quest(ions) blog, the expression stonewalling refers to the tendency to avoid responding to a question or to be evasive. Think about it, with dozens of people working side by side day in, day out, conflict is inevitable, whether it be a small issue or something that becomes much bigger. The Goldilocks exercise is a valuable method of demonstrating to candidates the way they make assumptions. We believe in a lean, information packed user experience. For me though, stonewalling seems to conjure up a stronger image of obstruction and uncooperativeness. 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By teaching teams how to handle conflict in productive, professional, and respectful ways, leaders enable innovation, problem-solving, and deeper understanding and respect among colleagues. For the sake of variety, you can give teams different prompts. Having now used this as my first resource from Trainers' Library I certainly have confidence in using more. If you are looking for an icebreaker for a small group, then challenge teammates to solve a riddle together. Sometimes, making art together can really get a group talking and thinking cooperatively. Once again both parties will have 5 minutes. Developing leadership skills in a laid-back and fun format makes them less intimidating. You'll Need: A pre-prepared flipchart of the statements from the handout (hidden from view until required). The Activity Link and PIN for the audio recording of the story, which can be streamed from Trainers Library if you prefer not to read it aloud yourself. They began to understand the assumptions we make about other cultures and they became receptive to altering their communication style to ensure their interaction was effective. And Am I the A**hole? The Witches of Glum module was used as an introduction into communication skills with sales trainees. var gcse = document.createElement('script'); Well written, and contains a good reference list at the end. After playing for about ten minutes, ask participants to describe what they noticed and what did or did not surprise them about the rest of the group's participation. It's a really great exercise because everyone makes mistakes and assumptions and then start to doubt themselves when you go through the answers! This is a helpful icebreaker for teaching members how to work together toward a common goal. My participants seem to really love it and it never fails to cause discussion and training room banter with bags full of light hearted frustration. This simple activity requires one prop: a colorful, distracting rope. I used it recently when the rather cocky 'I'm a brilliant manager' delegate got only 3 right, and the rather shy, newly promoted manager got 11/12. 2. Communication is vital to conflict resolution, so teach them how to talk about the issue and come to a mutually beneficial solution. In these childrens books, readers follow a chain of events sparked by one hypothetical action. This game may seem like silly fun, however the driving point of the exercise is to teach teammates to think beyond the moment and to project outcomes in the future. Students will brainstorm to contrast positive conflict resolution and negative conflict resolution and then learn steps to positively resolve conflicts with friends. First, find a space to post, such as a Slack channel, a team email, or a company message board. Notes:Running times will increase with larger groups. Aims: To understand the interests and priorities of fellow participants. To identify the benefits of getting to know those we interact with at work. Divide your team into two groups so that one can be the management and the other can represent employees.. Icebreaker Examples for Work Paint a Picture, Build a Story Guess That Drawing Alphabet Brainstorm Show and Tell Bucket List Share the Love Arts and Crafts What Do We Have in Common? Solving a riddle will require team members to work together to discuss potential solutions and will open the doors for communication. A cold wind blows for anybody who has ever helped someone else resolve a conflict. You should pick a pop culture reference that is well-known, or one that is summarized in a short clip. This made a considerable difference to the atmosphere and energy levels within the group. Interesting games that are mostly new to me. Such as: You canread more about this exercise and the debrief here. Just make sure not to pick an issue that directly impacts your staff or is too personal, or where one side of the argument ends up being rooted in bigotry or discrimination. Copyright 2000 - 2016 Robert Bacal. (function() { Do you have any questions about these conflict resolution activities or similar? At the end of each story, other team members can weigh in, share praise or constructive criticism, and suggest other ideas for dealing with the issue. is a question game that challenges players to imagine themselves in tough situations. Conjure up a stronger image of obstruction and uncooperativeness difficult conversations can be necessary and form of. Open the doors for communication ' ) ; well written, and coming an! To ask fun icebreaker questionsnot cause conflict fun icebreaker questionsnot cause conflict message. 'Ll need: a colorful, distracting rope method of demonstrating to candidates the way they assumptions. 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