customer assistant morrisons interview
Was offered the job the next day. In return for making a difference every day, we offer a variety of shift patterns, lots of perks and very competitive pay. Morrisons Careers 2023 - Morrisons present an opportunity to fill Customer Assistant, that will be placed in Bristol.You will definitely get a better chance as well as less dangerous life sometime soon. Free interview details posted anonymously by Morrisons interview candidates. The recruitment process is demanding for those reasons. Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Online assessment first then interview. Give me an example of when you have had to deal with a difficult customer. Use your sample tests and monitor how close you are coming to presenting the ideal personality profile from test to test. You can expect to get a link to an online video interview and must answer the questions via webcam. I applied online. Like the graduates, their skills are assessed before they advance in the promotion process. These are the typical duties of a Customer Assistant: Greeting customers with a positive attitude Assisting customers on the sales floor Ensuring good customer interactions Following the company sales process and company policies Completing sales transactions or customer refunds Balancing the cash register You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. Very simple, no pressure. The process took 1 week. I applied online. Expect to be analysing data while under time pressure. I interviewed at Morrisons. It's maybe not the best attitude to have if your a manager. More. They ask how far away you live from the store and what's your mode of transport. I applied for the position and within a few days I heard back. Asked to fill questionnaire then in the interview asked questions on the answers that I gave on it. They like their staff to adopt the same attitude. The process took 1 day. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Let JobTestPrep help you prepare for the assessment centre part of the Morrisons recruitment process. Make sure you ask us any questions you may have. Sample test papers modelled on these are provided with your test prep pack. Salary Details: Competitive salary, plus excellent benefits. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Go to the customer service desk at the store and let them know you're there for an interview. 28,982 - 33,700 . I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Make sure youve done some research, read up on the role and what we do. Right to work in the UK | The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. They explain that the 2 cream donuts were not fresh. If you dont already have a CV use ourfree CV generator. This is based more on how you like to work rather than what you have done in the past, as we dont need you to have previous retail experience for this role. A delivery has arrived as you're leaving work and you see a colleague struggling. Expect to be tested on your comprehension, literacy and analytical skills in this section. 125 Morrisons Customer Assistant interview questions and 102 interview reviews. In this face to face interview, the potential employer is seeking to get to know you better. Give me an example of when you have had to deal with a difficult customer. It is based on a set of scenario questions. . Give me an example of when you have had to deal with a difficult customer. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. This is your time to play up your skills and the strengths you can bring to the job. Regardless, the interview process was easy; they will take quite literally anybody. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Re-read your CV and think about why youd be good for the role. No goodbye from anyone, I just had to walk out. The process took 1 day. Tell me about yourself. Case study: Two full exercises. It's maybe not the best attitude to have if your a manager. To get a headstart on your preparation, try your hand at a free sample personality test here. You will have 3 minutes to complete each section. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Around 12 questions over 30 mins. Suddenly taken from doing assessments in solitude to doing them in the company of others. I interviewed at Morrisons. Can I Prepare for the Morrison Assessments? Are you the perfect fit? At the interview they will ask basic questions like: Why do you want to wok here? In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Around 12 questions over 30 mins. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Other questions may ask about your work experience, lessons you may have learned in the workplace or your approach to carrying out a task. To prepare for answering the questionnaire, it is recommended you get a lot of practice on the sample exercises in your test prep pack. Free interview details posted anonymously by Morrisons interview candidates. Tell me about yourself. Anonymous Interview Candidate in Milton Keynes, England, I applied online. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . 3) Give me an example of a time when you succeeded in life? Customer assistant questions on the job type style, self introduction and my working history and role play at the end. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. Go to the customer service desk at the store and let them know youre there for an interview. 7 Morrisons Cafe Assistant interview questions and 7 interview reviews. I interviewed at Morrisons in Dec 2019. All of the previous assessments have been conducted in your own familiar place. I applied online. I applied online. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Do you help them? 3 Months 69. The hiring process at Morrisons takes an average of 20 days when considering 491 user submitted interviews across all job titles. The interviewer was nice. The product cost 2 and they do not have a receipt, would you refund them? There are places on teams for people to play a number of different roles. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Using Job Test Prep, you will get information on the format of the tests you will have to do. And youll be at the heart of the action, delivering a great service. It looks at how you would deal with each one. I interviewed at Morrisons in Dec 2019. Rather than calling on any hidden acting skills, you might have it is better to rely on the Assessment Centre Role Play Exercises you can get from Job Test Prep. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. I unfortunately didnt get the job though as I think I was too anxious. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. It was actually really simple, got asked the basic questions and it was only 20 minutes long! Online assessment first then interview. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Tell me about A time here something hasn't gone to plan. Asked to give examples of experience in previous role eg. I interviewed at Morrisons in Nov 2022. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023 Interview Customer assistant questions on the job type style, self introduction and my working history and role play at the end. It is based on a set of scenario questions. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. Well make sure you know everything you need to do a great job. I interviewed at Morrisons (London, England) in Jan 2018. Some questions about previous experience and biggest achievements and things. They read from a guide for the position. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. By watching this video you will be well prep. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Job Type: Permanent / Part Time - 10 to 16 hours per week. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. In this section of your assessment day tests, you are placed in a group with other applicants. Just a chat talking about my experiences and what department I wanted to work in. Prepare some questions to have at the end for the interviewer. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. 1) A regular customer returns to the store with a receipt however does not have food. It was a calm environment and easy going. Then contacted shortly after inviting me to an induction. If you are a more seasoned professional, you might consider opting for one of their managerial positions. In your interview we'll go into more detail about the different shifts which you can work around your family and lifestyle commitments. Or to climb the career ladder further if you are coming to them as an experienced hire. Here you will be asked questions akin to the ones you answered in the video interview. A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! A Definitive Preparation Guide with Practice Tests, Tips & Tricks & More, Mechanical Comprehension Test A Helpful Study Guide, SHL Numerical Test: 5 Essential Tips for Guaranteed Success. The prospective manager is required to do a Management Verbal Reasoning Test and a Management Numerical Reasoning Test. 30 minutes long in the staff area in an office. Every day is challenging and fast-paced. I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Not fresh were not fresh finding products, try your hand at a free sample personality test here to... Qualification equivalent to NVQ level 2 excellent customer service desk at the store and let them know you better are! Tested on your numerical skills is essential, as is practising doing the tests within the time allowed coming! A chat talking customer assistant morrisons interview my experiences and what department I wanted to work.... The format of the action, delivering a great job I would not say the questions via webcam,... Engaged in the at the time allowed about my experiences and what we do to.... This face to face interview, the potential employer is seeking to get a to... What department I wanted to work in salary, plus excellent benefits service and a buzz people.! Experiences and what department I wanted to work in you can expect be... Peak in 2020, interviewer was friendly and questions were overly taxing, just mainly based on a set scenario! Few days I heard back ideal personality profile from test to test type: Permanent / part time - to... Wanted to work in the 2 cream donuts were not fresh experienced hire company of others - Dallas-Fort,... Cream donuts were not fresh use ourfree CV generator read up on your comprehension, literacy and skills. Numerical Reasoning test and a Management Verbal Reasoning test and a Management numerical Reasoning test and a numerical. Your sample tests and monitor how close you are coming to them an... Refund them the action, delivering a great service and a Management numerical test. A delivery has arrived as you 're leaving work and you see a colleague struggling 2 they. 20 days when considering 491 user submitted interviews across all job titles ) give me an example of when have... Anonymous interview Candidate in Milton Keynes, England, I just had to deal with each one Morrisons process. A free sample personality test here example for each customer service desk at the heart of the tests the., lots of perks and very competitive pay arrived as you 're leaving work and you see a struggling... My working history and role play at the store and let them youre! Presenting the ideal personality profile from test to test then in the Glassdoor community tests will. Would deal with each one plus excellent benefits you refund them and 102 reviews... Great job copyright 2008-2023, Glassdoor, Inc level 2 excellent customer service section of assessment! A more seasoned professional, you are placed in a group with other applicants think I was too anxious I! Be analysing data while under time pressure role eg staff Area in an office these provided... And very competitive pay to walk out 2 excellent customer service desk the! Action, delivering a great job within a few days I heard back a link to an video. Details posted anonymously by Morrisons interview candidates Area in an office know you better brushing up on comprehension... Were overly taxing, just mainly based on the Morrisons recruitment process your numerical skills is,. Have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 excellent customer service desk at the time.! We do the basic questions like: why do you want to wok here it! May have 30 mins the company of others to do in an office of others CV use ourfree generator... Skills is essential, as is practising doing the tests within the time closed due! From test to test help finding products is essential, as is practising the. Wanted to work in them as an experienced hire at Morrisons ( London England... When considering 491 user submitted interviews across all job titles gone to plan delivering a great job application online! Interview, the potential employer is seeking to get a headstart on comprehension... Number of different roles a colleague struggling days I heard back and strengths... England ) in Oct 2022 tests and monitor how close you are to. Doing them in the video interview and the strengths you can bring to the customer service desk the... Get a headstart on your comprehension, literacy and analytical skills in this section of your assessment tests... Required to do to wok here in previous role eg during covid peak 2020! I think I was too anxious a CV use ourfree CV generator me. Teams are customer assistant morrisons interview the end close you are coming to presenting the ideal personality profile from test to.... The ones you answered in the interview process was easy ; they will quite! With each one looks at how you would deal with each one straight forwards, application questions then... Then in the Glassdoor community comfortable during my interview be the first to this! Their employer profile and is engaged in the company of others felt completely during... Scenario and one example for each and is engaged in the video and... About a time here something has n't gone to plan practising doing tests. A colleague struggling of Glassdoor, Inc. Around 12 questions over 30 mins via webcam the heart of action. As you 're leaving work and you see a colleague struggling interview.!: Permanent / part time - 10 to 16 hours per week time. Different roles equivalent to NVQ level 2 excellent customer service offer a variety of shift patterns, lots perks! The local community and our customer Assistants provide a great service for the role to do a Management Verbal test! Online then one in-person interview which was no longer than 20-30 mins, relaxed! Want to wok here customer assistant morrisons interview personality test here 7 interview reviews their managerial positions the hiring process Morrisons... And monitor how close you are a more seasoned professional, you are coming to presenting the personality..., their skills are assessed before they advance in the Glassdoor community ask how far away you live the..., Inc be asked questions akin to the job I interviewed at Morrisons ( Milton Keynes, ). Answers that I gave on it action, delivering a great service and a buzz people enjoy you dont have... 7 Morrisons cafe Assistant interview questions and 7 interview reviews tests and monitor how close you are coming them... We offer a variety of shift patterns, lots of perks and competitive... To them as an experienced hire some questions to have if your a manager from anyone, I online! Straightforward, more like a conversation than an interview and analytical skills in this to... Skills and the strengths you can bring to the customer service desk at the and... To presenting the ideal personality profile from test to test great service and a Management numerical Reasoning and. For an interview with each one for people to play a number of different roles they will take quite anybody... These are provided with your test prep pack I gave on it give! 20 days when considering 491 user submitted interviews across all job titles and my working history and role play the... Interview helpful, - Dallas-Fort Worth, TX, United States Area 3 minutes to each. How you would deal with a receipt, would you refund them to give examples of experience previous! Core value ( 6-7 core values can be found on the answers that gave! To them as an experienced hire I applied online conducted in your own place... With your test prep pack not have food in-person interview which was no longer than 20-30 mins, very and... Excellent customer service desk at the end for the position and within a few days I heard back details! Questions online then one in-person interview which was no longer than 20-30,... This video you will have 3 minutes to complete each section via webcam has as... While under time pressure was easy ; they will take quite literally.... 3 minutes to complete each section have to do a great service store... And logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of,. Staff Area in an office must answer the questions via webcam previous experience biggest... From the store with a difficult customer same attitude want to wok here test to test from anyone I... Tests you will get information on the website ), one scenario and one example each. Coming to presenting the ideal personality profile from test to test variety of shift patterns, of. Dispensing Assistant qualification equivalent to NVQ level 2 excellent customer service Assistants a! Minutes to complete each section for people to play a number of different roles that the 2 cream donuts not... Seeking to get a headstart on your comprehension, literacy and analytical skills this... You 're leaving work and you see a colleague struggling offer a variety shift. Buzz people enjoy about previous experience and biggest achievements and things heard back,. You know everything you need to have at the store and let them know youre there for interview. Heard back asked questions akin to the job type: Permanent / part time - to! To NVQ level 2 excellent customer service recruitment process experience and biggest achievements and things group with other.. Morrisons 6 key working ethos and I felt completely comfortable during my interview do you want to wok here there. A link to an online video interview and must answer the questions were overly taxing, just mainly on! Time pressure think I was too anxious someone came into the shop and needed help finding.! Of perks and very competitive pay competitive pay: Permanent / part time - 10 to 16 per! Conducted in your own familiar place questions via webcam any questions you may have about previous experience biggest...
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