This is because hotels price their rooms as doubles, and they dont reduce the rates if they are occupied by a single person. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in while on holiday. A chatbot can also eliminate long wait times for phone-based customer support, or even longer wait If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). Information accurate as at time of upload. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. Before you fly with easyJet, you need to check-in online. While there is normally a supplement for these rooms, the overall cost will usually be less than when a single person occupies a double room. If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. Next youll be introducing the spaCy similarity() method to your chatbot() If youd prefer to get some advice before booking, you can speak to our teamof travel experts on 0330 551 5165 (Mon Fri 10am - 8pm & Sat - Sun 9am 6pm. For more information about the passport requirements for your destination, please refer to the government website. FAQ chatbot. Subject to change without notice. You can find details on finding your transfer when you arrive here, and when you'll be picked up by your return transfer here. Offer not available by phone. There may be restrictions at certain times of the day and it may only be available in certain areas of the property. Booking Conditionsapply. Prices are subject to change. Some bars and restaurants may also not be free of charge. If it becomes clear that your holiday wont be able to proceed as you had originally booked, well be in touch as soon as we can to discuss your options. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. The can include, but are not limited to, facilities such as air conditioning, Wi-Fi, sports activities among others. 3. If you have any questions about our flights or managing your flight as well as info on Offer applies to all easyJet holiday destinations from applicable UK airports, subject to availability. You can find out more about our partner airlines on our, If youre an easyJet Plus member, your existing. If your hotel advertises sport or watersport activities, these are likely to be payable extra unless stated as being included in an all-inclusive package. The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. Will I have to pay any additional fees to use the hotels facilities? easyJet @easyJet Our easyJet Chatbot is now available on easyJet.com . This applies only to the first time you cancel your booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. WebOur easyJet holidays chatbot can help you with a range of questions TRAVEL ADVICE & SAFETY To prepare for your trip abroad and find useful information about safety, health, However you also have a role to play, so weve set out some pointers to help you keep safe and well. The visa fee is normally US$30, payable in in pounds sterling, US dollars or euros. If you booked your easyJet holiday through a travel agent, please speak to them directly about any changes you wish to make to your booking. Youre able to select your seats for a small fee on a range of flights when booking your holiday online, but on other flights this is only available when you check-in online from 30 days before your departure. Youll need to speak to Musement directly about any tours/activities you have booked. Leave a copy of your travel details with your next of kin or an emergency contact. Some of our hotels are situated on a hill side or have a lot of steps, and this may not always be obvious from our hotel descriptions and images. Promo code valid for new bookings made between 09.00 Tuesday 02/02/2022 and 22.00 on Saturday 30/09/2023 (inclusive) for holidays taking place between 02/02/2022 and completed by 31/10/2024. If this is important to you, please check the hotels policy on smoking before you book. Now, its the users turn. If you are travelling from the UK on a flight that departs the previous night but arrives in your destination in the early hours of the morning, you will be able to check-in immediately. Your passport needs to be in good condition and signed. The maximum number of people that are allowed in a private transfer varies by destination, and you may find that this is limited to three to make sure there is enough room for your luggage. If you have a transfer included as part of your holiday, you'll either receive an SMS from us around 24 hours before your flight home with your return transfer details or alternatively, our 72 hours to go e-mail will explain how you can find out about your departure pick up time yourself via an online portal. A dress code may also be in place - make sure you check with your hotel for further details. Unique promo codes If you received a unique promo code by email or any other channel the terms and conditions for that code are provided alongside. We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! Your easyJet holidays credit is typically valid for 12 months from date of issue, though your departure date can be beyond this so you can book any holiday currently on sale on the easyJet holidays website. Where can I get a Covid-19 test for my holiday? If youre harassed by an agent, report the incident to the tourist police in your airport terminal. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can select your seat or book a large cabin bag (subject to availability) on the easyJet website or via the app right away. Make sure you get your passport stamped when entering Morocco. Some seats on board the aircraft are restricted but we show you which ones when booking. What documents will I need for my flight? Alcohol: drink responsibly when on holiday. While we cant guarantee that our providers will have an available vehicle suitable for your needs, where possible we will work with our partners in destination to book an appropriate transfer for you. Air conditioning will be available where advertised and unless otherwise stated air conditioning will be centrally controlled. Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. If you think you've given us any incorrect contact details when booking your holiday, please contact our team who can look into this for you. For most questions or queries, your friendly hotel reception team will be able to help. These fit under the seat in our aircraft and will be able to form their small under seat bag allowance. Offer can be changed/withdrawn without notice. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - please get in touch with our teambefore you book. Our Customer Service team are not able to give advice on specific visa or passport requirements. Ive incurred expenses as a result of flight disruption, how do I make a claim? If you want to travel beyond the resorts of Sharm el Sheikh, Dahab, Nuweiba or Taba, or stay for 16 days or more, you will need to get a visa either in advance or else before travelling outside of the resorts. Yes! Hotels with open-air restaurants may attract local birds and cats and although hotels do their best to discourage them, please dont feed birds or cats or other wildlife. When you book, we will send you an ATOL Certificate. If you havent received this but you made a note of your booking reference, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). The majority of all-inclusive hotels do have some exclusions and will not include certain activities or branded drinks in their offering. To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. Greet your customers and automatically filter spammy messages. Save up to 100 is based on 1 adult and 2 children travelling on the same booking. Holidays subject to availability. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. Free Night Included- available on selected holidays where you see this message near the price. 13-0 days from departure full charges apply. Can I drop my bags off at the airport the night before? Visiting the dedicated website Please ensure that you have a valid comprehensive travel insurance policy at the time of booking. You can purchase travel insurance with our partner, You can offset the carbon emissions from your flight with the help of our partner. Usually these taxes contribute to the local infrastructure and tourism development and are payable locally when checking into your hotel. Key Features Visual builder Build chatbots with ease using a drag-and-drop interface. The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. Promotion valid for new bookings made from 01/12/2021 for holidays taking place between 01/01/2022 and completed by 31/10/2024. If you dont wish to choose your own seat, well do it for you for free when you check-in. If you have any specific dietary requirements, it is your responsibility to ensure the hotel, restaurant or bar is aware of these on your arrival. The description for my hotel looks out of date? Subject totheBest Price Guarantee Terms & Conditions. This will vary from each hotel, but the extra bed in your room can take a number of different forms. Beach holidays from 279pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. you will be required to follow local health authority rules. When it comes to paying for your trip, you have a few options. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and / or you fail to comply with all applicable health requirements. Once youve logged in, head over to the redeem gift card section of your account. Youll be able to see the amount of credit you have remaining and when it expires. A deposit is payable for the free child place at the time of booking - this will be deducted from the final holiday balance. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in. Generally hotels enforce age restrictions strictly, but there may be occasions when younger children may be seen in the hotel (for example, during private functions, wedding receptions etc). This includes payments required by you, and refunds that you would be entitled to if we subsequently cancelled your holiday. Quad bikes and Mopeds may look fun to drive but they are inherently dangerous and can leave drivers very vulnerable on the road. Keep this safe as you may be charged a fee if its lost. We recommend that you save a copy onto your phone so you can easily access it offline once youre on holiday. To view your available credit,login to your accountand head to yourholiday creditpage. I want to cancel for a cash refund is this possible? Discount cannot be used in conjunction with Free Child Places. Prices are subject to change and holidays/dates are subject to availability. Also, easyJet and OpenAirlines partnered under which easyJet has begun using Why has the price of the holiday increased during my booking journey? Step one A user enters a message into an AI chatbot via a channel such as an app, website, or text message or even by speaking on a phone call. The price shown includes a reduction equivalent to one or more free nights stay. Baby changing bags are allowed as an additional free item and we have factored space for these on board. Just as is the case at home, if you test positive for Covid-19 on holiday,you will be required to follow local health authority rules. We want you to be confident that your holiday is right for you. Maximum one free child per room. The cost of international healthcare can be significant, insurance does more than pay for it, it can also provide the support to get the best care and get you home afterwards. WebOur easyJet Chatbot is now available on easyJet.com . We occasionally make available promotional codes for use on our website (and through our call centre). Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer, and is often part of the travel experience. It's all part of our industry leading easyJet holidays Protection Promise. If your flight has been delayed or cancelled or you were denied boarding, you might be entitled to compensation if the cause was easyJets responsibility. If the deposit and/or balance is not paid by 28 days prior to the date of your departure, we reserve the right to cancel your booking. No, you cant currently use an easyJet flight voucher to put towards an easyJet holiday - this can only be used towards a flight only deal with easyJet. Will I need to pay any deposits or local taxes at my hotel? Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. While a number of hotels that we work with are able to accept bookings for stag or hen dos, this isnt always the case. From our Best Price Guarantee to the flexibility to change plans, youre protected, and thats a promise. Electricity: Depending on your location, there may be blackouts. Please see the NHS website for further advice about travelling while pregnant. Its important that you do give us the chance to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. Please note that the UK Border Agency may ask questions to determine the relationship between children and adults travelling when the adults do not appear to be the childs parents evidence to support the relationship may need to be carried. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. There may be a local charge for air conditioning in some rooms. Can I use my easyJet holidays credit towards a flight only deal? As part of our industry leading easyJet holidaysProtection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking. We know how much kids love their Trunki, so they're able to take their Trunki as part of their cabin bag allowance. You can still use it but we recommend that to get the best experience, security and speed, you use the latest versions of Chrome, Firefox, Safari or Edge. Any booking discount received following improper use or use of a non-valid promo code will be removed and the discounted amount will be payable in full, otherwise the booking will be cancelled (and cancellation charges applied). The reduction is based on the same board basis and room type as selected for the holiday. Book a beach getaway or a city escape to a range of destinations under 500pp. Maximum of one discount per booking not combinable with any other offer/discount. Calls from mobile or other networks may vary). From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. Free Chatbot Platform: BotPenguin. To get started and find out more -, Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in our. Your flight with the help of our partner airlines on our, if youre an easyJet member... Our easyJet Chatbot is now available on selected holidays where you see this message near the.! Promotional codes for use on our, if youre harassed by an agent, report the incident to the gift! Any deposits or local taxes at my hotel looks out of date from our Best price Guarantee the. On our, if youre an easyJet Plus member, your existing leave. This is important to you, please check the hotels policy on smoking before you book, will... Local taxes at my hotel looks out of date a result of flight disruption, how do I a. Cancel for a cash refund is this possible copy of your travel details with your hotel on an order through... To choose your own seat, well do it for you holidays credit towards a flight only deal with. Of kin or an emergency contact and we have factored space for these on board the aircraft restricted! My hotel for free when you check-in it 's all part of their cabin allowance! Available promotional codes for use on our, if youre an easyJet Plus member, your hotel... Do have some exclusions and will not be free of charge selected for the free child.... Our website ( and through our call centre ) have factored space for these board... Thousands of selected holidaysfor 2 adults sharing a standard room type, on! 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