fitbit scratch warranty
So if your devices original in-box accessory band broke and is covered, you can file a claim for Fitbit band replacement. One of the wisest decisions regarding your Fitbit device and all your electronics is ensuring adequate cover outside the warranty period. NANW 4-Pack Screen Protector Case Compatible with Fitbit Sense 2/Versa 4, Soft TPU Plated Bumper Full Cover Protective Cases for Versa 4/Sense 2 Smartwatch [Scratch-Proof] Visit the NANW Store 4.4 out of 5 stars 1,959 ratings Check with your credit card company or ask if Fitbit can offer discounts on potential replacements. Uh oh! She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. Regarding how long Fitbits last, its actually hard to say. 2 Take a bottle of toothpaste (non-gel). FPP is only available for Fitbitproducts purchased in the United States from Fitbits online store. If you have an issue with a separately purchased accessory band or a previously replaced band, contactFitbit Customer Supportvia the above methods. Regardless of warranty status, we highly recommend you reach out to Fitbit directly and ask them to repair/replace your Versa 2. It's certainly a risk going the eBay route, so proceed with caution. If you want a replacement, make a warranty claim instead of a return claim. Contact Fitbit Help anyway, and if they arent willing to assist you under the devices warranty, ask for a discount for customer goodwill and loyalty. it has a small flaw that does not affect the operation of the item such as a scratch or dent). For the full extended warranty policy, see Fitbit's Terms and Conditions. We have a post about troubleshooting those issues so take a look at those tips first to see if anything helps: Fitbit display screen black and not working or turning on? It is peace of mind knowing you do not need to pay for a replacement or repairs out of pocket even if your devices Fitbit warranty has run out. The Original Screen Protector Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. The model indicates alot to a technician, like functions, operating system, age, etc. You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service. You also need to confirm you have not breached any warranty conditions. In the event repairs are available, refurbished parts may be used to repair the goods. Please refresh the page and try again. No Fitbit reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to these Limited Product Warranties. Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. If you do not have a receipt and received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard. It works, but I cannot see anything on screen or reset. You can get back to your regular exercise in no time. Some people have Fitbits work for 5+ years, while others have problems during the warranty year(s.) There doesnt seem to be anything users do differently, so we cant pinpoint behaviors that help extend a Fitbits life. Shop for VINSOC Electronics & Mobiles on noon. I really miss it. 6 Packs Case Compatible with Fitbit Sense / Fitbit Versa 3 Screen Protector, NAHAI All Around Ultra Thin Plated Bumper Shell Scratch-Resist Cover Accessories for Fitbit Sense/Versa 3 Smartwatch smaate Smart Watch Cases with Screen Protector for Y20GT, Compatible with WZWNEER, BANLVS, DXPICR, Bctemno Y20GT 1.7" Smartwatch, Hard PC Case with . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. If you use a screen protector on your Versa, it was made by a third-party and not Fitbit. Is my Fitbit waterproof for swimming readings? Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. Please advise how to file a claim. Review this article to learn how to locate your Fitbits serial number. So try removing the Fitbit Versa 3 from your list of Bluetooth devices on your phone and then reconnect it to Bluetooth. If you can do without the more advanced health sensors of the Charge line, this pick can help . See our Terms of Sale. Easy claims process online 24/7 and free local repair. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. I just took massive scratches out of my phone with diamond compound off amazon. Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. If you want to continue enjoying your Fitbit, you have to buy another one. To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. One is the usual UPC, and the other, the longer one, is the serial number. Thank you for signing up to iMore. Featured Products Minnow Driver Kit 70 Lifetime Guarantee $14.99 Mako Driver Kit - 64 Precision Bits 441 Lifetime Guarantee $39.99 Essential Electronics Toolkit 569 Lifetime Guarantee $29.99 Defective bands including defects in materials and quality under normal use. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. (You can find the earlier version(s) in ourarchive.). It's all here. Which Fitbit you own and how you use it. . Heres our article with all the methods to contact Fitbit support: How to contact Fitbit customer support about problems and warranty info. You will receive a verification email shortly. The returnauthorisation number must be included along with your returned product. - R 1,999.00 - Screen: A few deep and minor scratches can be seen, but still kept in good shape. Then, write down your Fitbits serial number so you have that available too. Since then, I've worked with technology in my career as a media educator and videomaker. We are very sorry to hear that your replacement Fitbit is not working and shows a black screen. Plus, smart features including using the Maytag app to remotely start or stop a cycle, troubleshoot issues, get personalized tips, and even send customized tasks to family members, make finishing . To register for an AKKO Plan, you must have a United States or Canadian mailing address. Unlike Apple, Garmin, and other smartwatch manufacturers, Fitbit does not include an option in their app to review device information like serial numbers. Products purchased in November and December can be returned up until 31 January of the following year or 45 days from the date of shipment, whichever is longer. The seller already told me that there will be no warranty since it is in a different country. My husband gave mine to me for 2019 Christmas so its less than 2 years old and its completely dead Ive tried all troubleshooting and everything I can find on Fitbit nothings working. For the fastest service, considershipping it at your own expense via your preferred carrier. . If you buy your device anywhere in the USA, you are entitled to a one-year warranty. Type in Fitbit and answer a few questions. Payments: Choose the Warranty on a Purchased Item option. All our products meet rigorous quality standards and are backed by industry-leading guarantees. Totally died! . To create this article, volunteer authors worked to edit and improve it over time. Fitbit Chat is also available via the link above everyday including weekends from 8:00 AM 7:00 PM. Future US, Inc. Full 7th Floor, 130 West 42nd Street, The returnauthorisation number must be included along with your returned product. If it doesnt work, Fitbit normally replaces it. Free delivery for many products! Steps 1 Take off your FitBit. Get the low-down on all things Fitbit legal. Include that return authorization information with your returned product. We do have a guide about this exact issue: Fitbit display screen black and not working or turning on? Just wanted to get an idea before I go purchase another one. I wish I would have just stuck with Ionic or nothing. Fitbit.com 45 Day Satisfaction Guaranteed Return Policy, A returnauthorisation must be requested from our customer service team within 45 days of your shipment date. No, a replacement Fitbit does not come withits own warranty. The one or two years is only for new devices. You can only purchase one membership at a time. Perhaps the battery's not lasting anywhere near as long as it used to. Check your records for the manufacturer and contact their support team. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are certified refurbished by or on behalf of Fitbit (the "Refurbished Product(s)") shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the Refurbished Product Warranty Period). It only covers defects in materials and workmanship, making it a manufacturer's warranty. Get your first month foronly $1 with code: SAVESign Up Now. If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or Refurbished Product. Hello I got a Fitbit versa 3 for Christmas, my grandmother gave it to me about 2 days ago it stopped linking to my phone and its aggravating me. 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